Does Sonic (Internet and Phone) pay their employees well?

According to anonymously submitted Glassdoor reviews, Sonic (Internet and Phone) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sonic (Internet and Phone). This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Sonic (Internet and Phone)?

49% of Sonic (Internet and Phone) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sonic (Internet and Phone) 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sonic (Internet and Phone)?

Field Sales Representative (11) , Field Service Technician (8) , Technical Support Representative (8) , NOC Technician (5) , Tech Support (5) , Technical Support (5) , Field Technician (4) , Technician (4) , Fiber Optic Technician (3) , Accounts Payable Specialist (2) , Construction Coordinator (2) , Construction Laborer (2) , Customer Service Representative (2) , Manager (2) , Marketing (2)

What are the pros of working at Sonic (Internet and Phone) according to real employee reviews?

"The people here are so great!" ((in 25 reviews)); "Benefits are good" ((in 14 reviews)); "Great coworkers and laid" ((in 11 reviews)); "Schedule flexibility is definitely a plus, as well as full training for whatever position you take that is entry level" ((in 7 reviews)); "workers, casual work environment." ((in 7 reviews))

What are the cons of working at Sonic (Internet and Phone) according to real employee reviews?

"aggressive management" ((in 10 reviews)); "Upper management is very uneven" ((in 4 reviews)); "They also have contracted work out so now the in house techs don’t have as much work." ((in 3 reviews)); "They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion." ((in 3 reviews)); "Considering the responsibilities and skills required to do this job, I would expect better compensation." ((in 3 reviews))

What are the top reviewed Sonic (Internet and Phone) locations?

Santa Rosa , San Francisco , Hayward , Oakland , Richmond , Schertz , Oakley , Redwood City

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Sonic (Internet and Phone)

Sonic (Internet and Phone) reviews

3.3

49% would recommend to a friend

(169 total reviews)

Dane Jasper

70% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Sonic (Internet and Phone) has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonic (Internet and Phone) employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

169 reviews

5.0

Jun 10, 2017

Great atmosphere!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A fun place to work for geeky types

Cons

Must have thick skin for the occasional difficult customers

Sonic (Internet and Phone) Response

Thanks so much for the review. Being an industry leader in customer service can be hard work and we greatly appreciate your contribution to our mission. It’s amazing team members like you that make Sonic great and keep our customers loyal!

5.0

Feb 9, 2017

Good work environment

Installer

Recommend

CEO approval

Business Outlook

Pros

Management is helpful and more likely to help you grow than punish you. Service provided is good and easy to talk up to consumers. Good benefits.

Cons

The pay is certainly below industry norms but pay has been on the rise. A lot of driving is necessary.

Sonic (Internet and Phone) Response

Thank you so much for taking the time to review us. It is engaged team members such as yourself that make Sonic an awesome place to work. We appreciate your feedback and take it to heart. It motivates us to continue improving and enhancing the employee experience here at Sonic. Thank you for being a hard-working member of the Sonic team!

5.0

Dec 10, 2016

Great co-workers, company on the rise

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast growing company leading the way in fiber to the home in the Bay Area. Because of the fast growth of the company there are huge career opportunities at Sonic. Very friendly co-workers, great work environment.

Cons

Company is definitely experiencing some growing pains at the moment. Some departments have a very high workload, but hiring is starting to catch up to fill this void.

Sonic (Internet and Phone) Response

Woohoo! We're so happy you're jazzed about work. We are lucky to have you on the team and we're working like crazy to hire more amazing people to serve our growing customer base. Thanks for being with us as we work toward our mission: Internet Freedom for All!

Viewing 154 - 156 of 169 Reviews

Jobs at Sonic (Internet and Phone)

Construction Project Coordinator I

Construction Coordinator

Field Safety Inspector

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Great atmosphere!

Good work environment

Great co-workers, company on the rise

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