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Sorenson Communications

Engaged Employer

Sorenson Communications reviews

3.1

36% would recommend to a friend

(657 total reviews)
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Paget Alves

27% approve of CEO

32% positive business outlook

Sorenson Communications has an employee rating of 3.1 out of 5 stars, based on 657 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sorenson Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

657 reviews
3.0
Jan 24, 2013

Communications Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easiest job I've ever had. No stress. Allowed to web surf & watch videos in between calls. Great part time job for a couple months, but long term will drive you insane.

Cons

No opportunities for advancement or development. Management doesn't care about the employees, they just want you to sit in a cubicle & stay on the phones all day. Not flexible with scheduling if you are full time. Boring!

2.0
Jan 16, 2011

mediocre

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the good part about working @ Sorenson was access to management. They were always accessible- 24/7

Cons

There was limited encouragement of advancement and even though HR posted opportunities, they were almost always 'filled before posted' to the general company.

2.0
Apr 5, 2012
Recommend
CEO approval
Business Outlook

Pros

decent hourly pay rate plenty of hours available to the preferred interpreters [meaning you are center managers friend or pet]

Cons

total lack of regard for interpreter quality...no one checks and no management cares about deaf complaints about interpreters firing dozens of RID certified interpreters and hiring uncertified interpreters only because they are cheaper having to sign up for bathroom breaks! god forbid you need to use the bathroom too long or too often. we are robots! total obsession with every minute an interpreter is working. if the billing clock isn't running, then an interpreter is a problem for the company. make interpreters feel like machines. don't care at all about repetitive motion injury. no health benefits either! the clock! the clock! everything is about the clock! don't breathe in between calls! hurry up answer! ridiculous management directives. every week we had a new policy and procedure and god forbid if we had any questions or didn't follow it immediately. made interpreters feel like factory parts. not people. am glad that i am no longer there and I feel sorry for the interpreters still there! take care of yourselves! sorenson won't...

Viewing 640 - 642 of 657 Reviews

Glassdoor has 676 Sorenson Communications reviews submitted anonymously by Sorenson Communications employees. Read employee reviews and ratings on Glassdoor to decide if Sorenson Communications is right for you.