Sound Credit Union reviews

3.9

80% would recommend to a friend

(92 total reviews)
avatar

Don L. Clark Jr

79% approve of CEO

69% positive business outlook

Sound Credit Union has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sound Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

92 reviews
1.0
Aug 22, 2024

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Fair benefits, hiring process solid,

Cons

Low pay, poor leadership VP in IT, zero onboarding support, tribal knowledge,

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Sound Credit Union Response
1y
Thank you for sharing your feedback. We are disheartened to learn about the challenges you faced during your time at Sound. We take these concerns seriously and are dedicated to creating a safe, positive and inclusive work environment for all employees. We have a zero-tolerance policy for the behavior you described, and we are committed to maintaining a safe and respectful environment for all employees and members. We request you reach out to our HR team to provide more information so we can follow our policy of doing a thorough investigation and address any inappropriate behavior to ensure that everyone feels comfortable and valued.
1.0
Jul 5, 2024

My honest take

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros I would say it's a small institution good benifits

Cons

Con it's a small insituation. Management is toxic. Ego driven The raise is a joke. Also the training is very unorganized. No room does growth

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Sound Credit Union Response
2y
Thank you for sharing your feedback regarding your experience at Sound Credit Union. We take all feedback seriously and strive to continuously improve to provide a positive and inclusive work environment for our employees and a welcoming experience for our members. We deeply regret any negative experiences you may have had at Sound. Our goal is to foster an environment of respect, collaboration, and professional growth. Diversity and inclusion are fundamental values for us, and it is disheartening to hear that you witnessed and or experienced inappropriate behavior. We have a zero-tolerance policy for the behavior you described, and we are committed to maintaining a safe and respectful environment for all employees and members. We take these allegations very seriously and request you reach out to our HR team to provide more information so we can follow our policy of doing a thorough investigation and address any inappropriate behavior to ensure that everyone feels comfortable and valued. Your feedback helps us recognize areas that may need improvement, and we are committed to making the necessary changes to address these concerns. Your overall satisfaction and well-being are important to us, and we value you as a current or former member of our organization. Please reach out to our HR team directly if you would like to discuss your concerns further, or if there are any specific suggestions you would like to provide. We appreciate your feedback and look forward to working on enhancing the experience at Sound Credit Union.
5.0
Apr 9, 2024

Review of Employment

Recommend
CEO approval
Business Outlook

Pros

- supportive bosses - endless resources to help you perform your job - ample breakroom space and places to rest on break or lunch - growth opportunities - cross training is avail upon req. - good work life balance

Cons

The pay / raise schedule is good but it is once yearly,

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Sound Credit Union Response
2y
We appreciate you taking the time to share your feedback on your experience at Sound Credit Union. It's wonderful to hear that you find our leadership to be supportive, and that you have access to endless resources to excel in your role. We are pleased that you also enjoy our breakroom facilities, growth opportunities, cross-training options, and our commitment to work-life balance. Your feedback about the annual pay/raise schedule is noted, and we understand the importance of timely recognition for your hard work. Your input is valuable as we continuously strive to enhance our compensation practices to better support our employees. Thank you for your dedication and for being an integral part of our team.
Viewing 43 - 45 of 92 Reviews

Glassdoor has 96 Sound Credit Union reviews submitted anonymously by Sound Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Sound Credit Union is right for you.