8y
Let me start by saying I appreciate your feedback. In a rapidly expanding business like ours, I believe strong values are absolutely fundamental to achieving long-term success. Sovos values guide how we behave and act, collectively and individually. They shape the culture and define the personality of our organization. Nothing is more important to me.
Unfortunately, your experience is not up to our standards. This is unacceptable to me. I’d like to learn more about your views. I encourage you to schedule time to discuss your thoughts with me personally.
Until then, let me address your comments directly.
Our core values are based on the behaviors exhibited by our most successful people. We use our values as a lens for hiring and performance management. Our values are enduring and meant to be acted upon thereby shaping the culture and defining the personality of our organization.
Be Proactive -- Our flat org structure and collaborative environment is designed to allow you to take action to solve problems, work proactively, address issues as they arise, and see your ideas in action. It’s perhaps the value most unique to Sovos. While some controls are important in an organization of our scale, we want your voice to be heard.
Be Adaptable -- In a market that is changing dynamically under our feet, we must be both visionary and nimble enough to respond quickly. The nature of our industry requires a balance of thoughtful planning and highly adaptable execution. It sounds like we should give you more visibility into how we achieve this balance.
Be Professional -- We invest heavily in providing education and are adding more programs and systems to support personal development. It isn’t a completely altruistic pursuit. We believe there is a direct relationship between personal growth and organizational performance. I’d encourage you to spend some time learning about available professional education programs by speaking with your manager or local HR contact.
Be Accountable – To me, there is no more important behavior than accountability. We believe organizational performance improves when people take greater accountability and ownership for results. We further believe our organization will not succeed in the long run unless people assume accountability for achieving desired results. If you have examples where we haven’t lived up to this core principle, I want to learn more.
Our values are at the core of everything we do so I take the issues you raise seriously. It’s important to me that we consistently demonstrate behavior aligned with the organization’s core values. I hope you’ll reach out to me to discuss with the intent of making sure our company’s actions match our words.
- Andy
