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      Sovos

      Engaged Employer

      Sovos reviews

      3.5

      62% would recommend to a friend

      (583 total reviews)
      avatar

      Kevin Akeroyd

      49% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Sovos has an employee rating of 3.5 out of 5 stars, based on 583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      583 reviews
      3.0
      May 2, 2024

      Good place to start your career, not a great place to stay

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that worked there made it very enjoyable. It was also a fairly low bar for entry. It is a great place to start a career in software, and get experience. You are able to get a couple promotions in a few years to show a better job title.

      Cons

      Their model is to hire high potential, but low experience employees and then churn them out every few years. Because of this, the pay is terrible. Do not expect to get paid your market value. Come in with no experience, get a couple promotions, then go find another job that pays well. I got a 60% increase when I left. Also, most of the competent sales leadership has left since I left. I can't speak for new leadership, but I do not get good reviews from people I am still connected with there.

      avatar
      Sovos Response
      2y
      Hello, thank you for your review. I agree the people here create a positive and fun work environment that makes Sovos a great place to work. We aim to be open and honest in our hiring process to ensure we’re a good match for each other. We take pride in the career development opportunities we provide our employees to be promoted. A key tool driving this culture in our sales teams is our regular, structured performance review processes where employees can recap their accomplishments each quarter and each year and discuss their career goals with their manager to ensure you’re getting the resources you need to take your career to the next level. Regarding your comment on churn and market-value pay, we do not operate by the plan you have stated. It is true that we want to be an accessible employer and break down barriers to entry. However, we benchmark our compensation structures regularly to remain fair to our employees and competitive in our market. We do hold our employees accountable for their performance and expect that they will be hitting their goals, and they will be rewarded based on their success. We have added new leadership to our teams and have been receiving great feedback from employees, customers, and investors on the new ideas these leaders have been bringing in and implementing. Finally, DEIB (Diversity, Equity, Inclusion and Belonging) is an extremely important topic and conversation to us here at Sovos. With one of our core values as Be Inclusive, we expect this is a shared value throughout our teams and leadership. We will continue to carve out time and resources to ensure we are continually improving, growing, and learning together on DEIB topics. We are committed to providing a safe place for employees to bring their whole selves to work every day and we know there are always improvements we can make. I am sorry you do not share this value. Thank you for providing your thoughts. We wish you the best of luck with your career beyond Sovos. Alice Katwan - President, Revenue
      2.0
      Apr 26, 2024

      "Transformed" Company lacking purpose

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some great team members to work with that make the negatives bearable, for a time - Unlimited PTO and relatively easy to take it - Work from home

      Cons

      Within the past 9 months, almost all company leadership is new. Many long-time team members and leaders have been fired or quit due to the changes; and due to looking for someone to blame for sales numbers, churn levels, etc, without addressing the real issue which has been lagging progress in company product investment, billing efficiency, and overall company unification after so many acquisitions. The has brought a huge gap in company/product/client knowledge at the C-level, which is easily felt. Another by-product of the changes has been virtually zero company culture; it's not fun to work at Sovos at all anymore. There aren't even attempts at culture-building anymore, and when there are, it's forced and surface-level. It absolutely feels like being a cog in the wheel of a large corporation at this point - no care for an actual team atmosphere, a sense of higher purpose, or the individual employee as a person. Now there has been a total hiring freeze across the board to make our year-end financials look good, even if it's at the cost of other team members' sanity or client issues. We talk about "delighting our customers" but in actions, only money matters.

      avatar
      Sovos Response
      2y
      Thank you for taking the time to share your feedback with us. We genuinely value your perspective, and I want to address your concerns directly. Firstly, I'm glad to hear that you appreciate the camaraderie among our team members, as well as our flexible work policies. The people of Sovos truly make this company special. First, your comments about a lot of leadership change is spot on. To pull off the kind of transformation that our 100s of thousands of customers, hundreds of partners, and thousands of Sovos employees not only NEED, but very much WANT, change is needed. And not just leadership, but everywhere, at all levels and parts of the Company. Change can be difficult for some, that’s always true, but it’s always necessary when you are re-committing to be the industry leader for your clients, partners, and employees. We hear from thousands of employees constantly how much they appreciate and value our commitment to regain the throne and once again be the true innovator in the industry. They acknowledge the ‘heavy lift’ we have committed to on behalf of our clients and the industry, and not only do they appreciate it, they are energized by it. It's truly remarkable to witness our global team exemplifying our core values daily, including professionalism, adaptability, inclusivity, proactivity, collaboration, and accountability. Sovos culture is stronger than ever, and it has reinforced and strengthened what is already a vibrant and tightly knit community. These values aren't just words; they're our culture in action. Bottomline our employees love our culture, are proud of it, and actively commit to making it better and stronger daily. And again, make no mistake, over 100,000 Sovos customers and hundreds of Sovos partners very clearly understand and WANT us to execute this strategy as fast as possible. The customers who buy our solutions no longer want to live in a world where they must invest in people, process, and system integrations across multiple not-at-scale, non-integrated, regional technology solutions that are different by use case, line of business, and country – they want us to – they demand that we – make changes. Our clients, partners – and our employees! – have made it clear that they don’t want to stay status quo and lag the industry – they want us to deliver what we have spent a decade building. To deliver on this, it takes innovation, transformation and fortitude. This kind of rapid pace of change comes with challenges. It’s not for everyone and we understand that some folks will opt out. We never like to lose team members, but we understand when they decide that this innovation journey just isn’t for them. And just to be clear on the facts, we are investing more in people than we ever have in the company’s history - a lot more. While we are being purposeful about our hiring, just like every single other technology company in the world, there is no freeze. We have hired over 200 new Sovosians this Fiscal Year, made hundreds more promotions, and will continue to do. Your feedback is invaluable to us as we continue on our journey of transformation and growth. We are sorry this exciting journey wasn’t for you, but we respect your decision and we wish you nothing but the best moving forward. Kevin Akeroyd CEO
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      ReviewsSovos reviews

      Glassdoor has 889 Sovos reviews submitted anonymously by Sovos employees. Read employee reviews and ratings on Glassdoor to decide if Sovos is right for you.