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      Sovos

      Engaged Employer

      Sovos reviews

      3.5

      60% would recommend to a friend

      (584 total reviews)
      avatar

      Kevin Akeroyd

      50% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Sovos has an employee rating of 3.5 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      584 reviews
      2.0
      Feb 8, 2022

      It's okay if you fit in

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits package is pretty good and really enjoyed the C-suite trying to foster a positive culture.

      Cons

      Unfortunately, I only stuck around for about a year. Sure, the pay wasn't all that great, the workload is just plain ridiculous, outrageous rate of turnover but what ultimately drove me away from Sovos is my reporting manager. This person had no idea on how to lead a team and just destroyed the Agile process into a ultra micro-management session. I honestly felt this person was not qualified for this role and just used me as a scapegoat to shield themselves from certain tasks. For a large company, my reporting manager made me feel alone and isolated the majority of my time at Sovos. He/She would chant his/her open door policy but I always felt ridiculed during our 1-on-1's and in front of my colleagues during our team calls. Sometimes I would be given direction from the reporting manager and then that same person would turn around to claim they never instructed me to do so. I couldn't decipher if my reporting manager was just trying to make it unpleasant for me, deliberately gaslighting and/or just unfit for the role. This happened to me on several occasions which just lead me to look for another opportunity elsewhere.

      avatar
      Sovos Response
      4y
      Thank you for your well thought out feedback. I am glad that that you were able to see how important a positive culture is to us here. If you ever attended any of our All Hands meetings, or have heard our CEO Andy talk on the subject, you will know that having an inclusive environment where our teams can safely bring their whole selves to work is of the utmost importance to us and that that belief really does come from the very top down. Which is why reading about your experience with your direct manager is so challenging. We never want anyone to feel alone or isolated during their time here. We know how critical it is to have supportive and effective managers, both for the individuals that report into them and for the success of the company as a whole. Our managers should (of course) be good at their jobs but, more importantly, serve as mentors and coaches to the employees that interact with them. It is because of this that we have implemented programs like our manager bootcamps for newly hired and newly promoted leaders, to give them the tools that they need to be successful leaders. I am sorry that you did not know the options for providing feedback and where to go to be heard. We always want employees to have a place where they can share feedback in a comfortable way. We encourage employees to talk to HR or their Senior Leader in cases similar to yours, and for those who may not feel comfortable doing that, we do have ways of reporting anonymously as well. Nobody at Sovos should ever fear retaliation for speaking out about something that they feel is unfair. I am sorry that you had the experience that you did. If you still want to reach out, I would be more than happy to connect. I wish you the best of luck as you move forward in your career.
      4.0
      Feb 5, 2022

      A conscientious organization

      Customer success advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great access to experienced leaders within the different product lines, fantastic remote work policy which highlights employee health and well being, and great people surrounding you.

      Cons

      Strenuous application process, silo'd lines of business, confusing product offerings.

      avatar
      Sovos Response
      4y
      Thanks for the note. I love your feedback about access to leaders. I think I speak for our entire leadership team when I say how much we value the relationships we have with team members across the business. Our doors are truly always open and we are happy to share our experiences, address concerns, listen to ideas or even just brainstorm. We are constantly evaluating how our organizational structure and we look at what makes sense for us right now. While our individual lines of business are stand alone, we are also highly matrixed. That means that we have to work really effectively cross-functionally in order to be successful. If you have questions about how the various teams work with our lines of business, or specific questions about our products I would encourage you to myself or the relevant leader to discuss further. As you very rightly noted – we’re always here to talk. Thanks again for the feedback and I am glad to have you as a part of our team.
      4.0
      Feb 4, 2022

      Good Culture - working out some kinks

      Customer success advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO Flexible work schedule Upward mobility possible

      Cons

      My department is very start-up environment High turnover in other departments

      avatar
      Sovos Response
      4y
      Thanks for taking the time to leave your thoughts. I am glad to hear that the flexibility that we offer here is something that you value. You mention that your department feels a little bit like a start-up. That is something that we hear fairly often here at Sovos. Tax never stops changing – so we can’t either! We have to be agile and adaptable to meet the demands of our industry and our clients and, sometimes, that can lend to a “start-up” feel. And while I tend to think that’s exciting, we also value processes that are repeatable and scalable. I also want to thank you for the advice about promoting from within. We already completely agree with you! Our biggest assets are our existing employees and our policy is took look within the business before recruiting out. In fact, our customer success team has had success in both hiring internally and encouraging their own employees to explore other opportunities within the organization. So please be assured that we hear and agree with you. Thanks again for your feedback and for the work that you are doing to help the Customer Success team!
      Viewing 280 - 282 of 584 Reviews
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      ReviewsSovos reviews

      Glassdoor has 890 Sovos reviews submitted anonymously by Sovos employees. Read employee reviews and ratings on Glassdoor to decide if Sovos is right for you.