Managers are encouraged to be awful, the CEO tells you the very first day if you start in Melbourne. They forced us to come in sick, made me change doctors appointments, even had to bring my child to work once. If they like you then you might be OK because they seem to protect the kiss ups, but if they decide they dont then you are on limited time. Sadly that seems to be just about every single person there. Turnover is huge, they are constantly having to hire new people. It takes six months to finish the training so that makes it very hard to get anyone with any knowledge in a branch. The systems are sadly outdated, the methods are like out of the 90s and their policies are absurd. Women are required to wear 1/2 inch heels but not too high or platforms, skirts at knee length not longer or shorter, no shiny shirts or sequins, some managers wont let you wear some nail polish colors, I was told that I would never get promoted if I kept putting my hair in a pony tail. You arent allowed to wear anything cotton. A male employee was made to show an upper manager the tag in his pants to prove that they werent stretch and contained no cotton. Because they were polyester it was OK. My manager would tell me that loans weren't mine and give them to other people that didnt earn them. The managers also have no idea how to do anything and constantly question the policies and procedures because they are lost. Low pay.
