Spectrum reviews

3.3

52% would recommend to a friend

(18,923 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,923 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Jan 7, 2017
Recommend
CEO approval
Business Outlook

Pros

At the time in my career, paid pretty well. They contracted out to some fantastic companies that I made good connections with. Benefits not bad. Bonuses. I learned how not to develop software. Then I was part of an effort to change that process where I could, but that meant little in the gigantic black hole of inefficiency that is Charter. If you're really good, you can advance quickly because most of the people you work with are totally checked out.

Cons

Where to start. I was a highish level manager in the software dev organization. Have you ever worked on software at a company that is just peripherally about software? Spoiler alert: It's terrible. Charter is a cable company. Plain and simple. All the bad things you read about how terrible cable companies are? For the most part that doesn't really trickle down to working there, but it's plenty enough to make you hate everything. I had to quit because I felt like I hated humanity, and I didn't want to be that person. Bullet points: You're AGILE, but your code won't see the light of day for a year, if you're lucky. Five QA teams. Even if you're a code grunt, you're in meetings far more than coding. Management HATES that they have to pay for quality. They would replace you in a second if they thought they could pay that college grad 1/2 what you make for 51% quality. Absurd office drama. People scamming the company, people sleeping their way to VP positions, no-bid contracts to companies that a VP is on the board of. Always desperately trying to catch up to something another cable company already did. Do you really want to just copy Comcast's already crummy design? Revolving door of colleagues. Finally- you are judged by how much it costs them for you to produce a story point. Literally.

2.0
Nov 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Love the energetic environment. Everyone works so hard to make it a family environment. Everyone is super helpful. Positive motivations daily.

Cons

Started in July after since then with this merged happening everything is getting bad. Everyday something positive goes away. Such a shame Time Warner let Charter break the machine that was well oiled.

1.0
Oct 26, 2016

Poor Culture and poorly skilled middle management personnel (TWC perspective).

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If it's the only job you can get, then it's OK to work here. But there are better companies in better industries to work for.

Cons

1. People seem to be placed in middle to upper management positions based on seniority rather than aptitude (noticeable on the TWC side, not sure about the Charter side). 2. Perplexing and short-sided decisions are constantly being made by those who are put in positions in areas they know little about (possibly related to Con #1). 3. Charter upper management teams seem clueless about M&As, and there is an obvious lack of strategy on how to merge Charter, TWC, and Brighthouse (this might contribute to Con #2). 4. For TWC employees, the benefits are worse under Charter (not that the TWC benefits were all that great to begin with). 5. Not that TWC was all that innovative, but Charter is even more focused on minimizing costs than improving products. Former TWC customers will be worst off after than Charter-TWC merger than they would have been under stand-alone TWC or a Comcast-TWC merger (they can thank the FCC for this). 6. Charter in general is a very old school, traditional company. It will get boring and frustrating quickly for high-skilled workers younger than 50.

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