Spectrum reviews

3.3

52% would recommend to a friend

(7,064 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

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7K reviews

Reviews about "Compensation"

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1.0
Apr 7, 2025

You're replaceable

Recommend
CEO approval
Business Outlook

Pros

None to speak of aside from good coworkers.

Cons

Low pay. Acceptable to management to take verbal abuse from customers. HR wants you to document everything to help get people on write ups.

1.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Health insurance and relatively modern facilities, when the sinks and drains work.

Cons

Low pay with extra duties added all the time. They have eliminated a minimum of 8 sites for two different departments and are integrating 3 departments under one title of National Field Support with no additional pay. Annual reviews are not true accurate or even fair because they base your raise off of it. 3% or less pay increase is the norm. Working escalation tickets calling customers after the normal SLA/company policy of 9pm just to have customers yell at you informing you they have kids sleeping and they have work the following day. Due to scheduling and being short staffed, many SLA(Service Line Agreements) are missed causing managers and supervisors to push harder.

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