Is Spectrum a good company to work for?

Spectrum has an overall rating of 3.3 out of 5, based on over 19,958 reviews left anonymously by employees. This rating has been stable over the past 12 months. 52% of employees would recommend working at Spectrum to a friend and 46% have a positive outlook for the business. The best reviews about Spectrum have been left by employees working as Internship , Intern and Senior Recruiter .

Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (359) , Retention Specialist (354) , Field Technician (349) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (199) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3277 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 623 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 331 reviews)); "lunch/ schedule options and vacation accrual/initial training is great" ((in 317 reviews)); "Good money when deals go through and lots of free time if you are hitting numbers" ((in 305 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1204 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 386 reviews)); "Customer issues and bad managers" ((in 276 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 272 reviews)); "Attendance policy isn't good but the supervisors are great" ((in 255 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

What Spectrum locations have received the highest employee ratings?

Wesley Chapel , Decatur , Newnan , Mansfield , Garden Grove , Dallas-Fort Worth , Woodland Hills , Fenton , Latham , Glens Falls

Spectrum reviews

3.3

52% would recommend to a friend

(18,879 total reviews)

Chris Winfrey

54% approve of CEO

46% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

2.0

Jun 20, 2022

Looking for Employment Elsewhere Because Spectrum is Tone Deaf

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits and pay Free (or close to free) cable and internet Good people to work with; supportive local management

Cons

No flexible work options (remote/hybrid options do not exist) despite the fact that being in an office for many positions is not necessary and that we employees have all of the technology needed to work remotely. My job is in Charlotte, but I support a team in Austin, TX that I have never met or seen in person. I am forced to sit in a cube all day with little to no interaction with others, which is ridiculous. Why do I have to be in the office again? Stamford corporate C-suite execs are tone deaf to employees’ needs and do not care about work-life balance. Employee surveys are a waste of time because executive leadership does not care about how we feel and does not institute any of our suggestions for improvement. Antiquated, very strict dress code for modern times.

1.0

Dec 8, 2021

Awful Culture and Leadership - Pass on the opportunity

Senior analyst - marketing

Recommend

CEO approval

Business Outlook

Pros

A paycheck and ok benefits.

Cons

Culture is toxic, leadership is not employee friendly. Do not care about employees or their concerns. Google Spectrum / Covid to find out how this company handle the pandemic. No work flexibility, have to use PTO days for snow. HR will not take employee concerns serious and will always make excuses and do what Leadership wants. When employees send mass e-mails to company/leadership and complain about equality you have a serious problem. The company/PR/HR/leadership are dishonest and will always paint a better picture. Constant revolving door of employees.

Spectrum Response

4y

Thank you for your review. We appreciate your concerns as we work together through these unprecedented times. To that end, we recently made a number of changes to our operations that will help our employees better manage through this challenging time. These include an additional 15 days of paid time off to be used for any COVID-19 related personal need, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office without endangering our obligation to provide critical services. We thank you for all you are doing every day to support our customers and communities to ensure they remain both connected and safe.

1.0

Apr 5, 2020

Could Care Less About Lower Paid Employees

Advanced advertising planner

Recommend

CEO approval

Business Outlook

Pros

Good health insurance if single, matching 401k, free internet

Cons

Company could care less about employees during Covid, and frankly never cared during poor weather either. It clearly says in our state that employees who are able to work remote that employers should allow them to do so to their greatest extent. We all have the equipment but are not allowed to. WE SELL ADVERTISING IN OUR BRANCH, THAT IS NOT ESSENTIAL. Just shows they care most about profit. Some people tell me to be happy I have a job, but what if I get sick or pass the virus on to a loved one? Cool, we get 3 weeks of Covid time, that's really not helpful considering since testing is so hard to get, you might be using it for time off in isolation over a cold and then ACTUALLY get it after using the time.

Viewing 67 - 69 of 18,879 Reviews

Jobs at Spectrum

Customer Service Representative

Spectrum

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Looking for Employment Elsewhere Because Spectrum is Tone Deaf

Awful Culture and Leadership - Pass on the opportunity

Could Care Less About Lower Paid Employees

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