Spectrum reviews

3.3

52% would recommend to a friend

(18,963 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Cubicle-Office Environment. Business Casual dress code. Clean work spaces.

Cons

You will be explaining the companies "Subscription-Based Service" again and again. "No, you cannot get a refund since the new billing cycle has begun" in less polite terms. Your every word is monitored and held against you when it comes to performance reviews. Must keep a friendly inflection to your voice and use correct language when being told to commit s***ide by upset customers.

5.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Plenty of hours PTO Excellent Training Tons of Benefits Opportunity for Growth Potential for Work from Home Tons of support and feedback from supervisors

Cons

High call volume Lots of angry customers since it's retention Noisy call center environment

Viewing 739 - 741 of 18,963 Reviews

Glassdoor has 20,045 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.