Spectrum reviews

3.3

52% would recommend to a friend

(18,971 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Feb 16, 2016

Tech Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good start pay, dont have to know anything about computers to work here because theyll teach you. Good benefits.

Cons

They don't really train well, you end up learning half of it on your own unless you quit first. When there are outages they never give an ETA of fixing it which makes customers mad when you tell them you dont know when itll be fixed. Also dont understand people are human and emergencies happen that make you miss work. They claim to be understanding and will work with you if you need time off but they dont, they just fire you if you miss no matter the reason.

1.0
Feb 15, 2016

Charter review

Recommend
CEO approval
Business Outlook

Pros

Good pay rate and commission

Cons

supervisors won't assist reps or aren't trained to properly assist. The commission is based on what ever calls you get. You are also trained to bully customers to make sales

Viewing 18106 - 18108 of 18,971 Reviews

Glassdoor has 20,054 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.