Spectrum reviews

3.3

52% would recommend to a friend

(18,968 total reviews)
avatar

Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
5.0
Feb 4, 2016

Outside Sales Rep

Recommend
CEO approval
Business Outlook

Pros

I love the freedom of being an outside sales rep and commissions are great, benefits are great, management is pretty good

Cons

Need to give more customer incentives and tailor incentives more fitted to particular area, do away with whole areas being pre pay

4.0
Feb 3, 2016

Billing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get free services with the company and so much training to equip you for your job. This is a learning company so you will constantly be educated.

Cons

The hours. Be prepared to not have a life outside charter. Also our metrics. I like to show customers they are valued but we can't if we have to worry about keeping our conversations under 5 minutes. I do not enjoy hearing customers state that we are rushing them off the phone.

Viewing 18112 - 18114 of 18,968 Reviews

Glassdoor has 20,051 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.