Spectrum reviews

3.3

52% would recommend to a friend

(18,956 total reviews)
avatar

Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,956 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Dec 3, 2015

Solid company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic training. Great support. Excellent entry-level pay.

Cons

Job can be very overwhelming at times.

3.0
Dec 3, 2015
Recommend
CEO approval
Business Outlook

Pros

You learn to read reports, perform analytics, motivate others, become more efficient.

Cons

Some Managers micro manage and the bad is looked more than the good.

3.0
Dec 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Great health and dental insurance. Ability to accumulate vacation days and carry over 80 hrs. first 4 yrs. then 100 hrs. per year after. Starts with 3.08 hours per pay period 0-4yrs of employment (120 hours max per year), then 4.62 hours per pay period 5-9yrs (160 hours max per year), 6.15 hours per pay period 10 years or more (160 hours max per year) . Ability to accumulate unlimited sick days

Cons

Company appears too concerned with micromanagement of service techs. Treats us like factory workers without the benefit of union. Supervisors appear to have ultimate control and some supervisors believe they are the company owner, making conflicting decisions with company policy. Management does not want to listen thinks employees are just "whiners". Have a "there's the door attitude". Call center is a big problem. Company says they are trying to make it work better as service techs should call a work order accuracy number but after 10 yrs. seems to be worse.

Viewing 18166 - 18168 of 18,956 Reviews

Glassdoor has 20,038 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.