Spectrum reviews

3.3

52% would recommend to a friend

(18,926 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jul 14, 2015

Retention specialist

Recommend
CEO approval
Business Outlook

Pros

Decent pay, friendly coworkers, free food and potlucks

Cons

Overbearing management, unattainable metrics, poor morale, constantly changing pay structure, unethical treatment of employees, unethical treatment of customers, horrible upper management

3.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to make good money if willing to put in the time. Ideal for someone with no kids.

Cons

Upper management could care less about their employees. Told to work 5 days expected to work 6 days including every Saturday. Sales support is non existent.

1.0
Jul 12, 2015

Residential Direct Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learn how to sell to residential customers by trial and error

Cons

Training, Upper management, Customer Service reputation. Charter rates areas due to their ability to pay bills. When you make the sale 98 % will have to prepay.

Viewing 18286 - 18288 of 18,926 Reviews

Glassdoor has 20,008 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.