Spectrum reviews

3.3

52% would recommend to a friend

(18,948 total reviews)
avatar

Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Sep 28, 2015

Charter

Recommend
CEO approval
Business Outlook

Pros

Free services and use of a van so you don't have to pay for gas

Cons

Late hours bad communication with dispatched un realistic goals to meet for techs

4.0
Sep 28, 2015

Good Company

Recommend
CEO approval
Business Outlook

Pros

Of course the biggest bonus is free/cheap cable services if you live in the coverage area. They have good benefits including health and dental insurance as well as 401k matching up to 6%. One of the things that is important to me is the kind of people that I work with. I can honestly say I have not met anyone that was not respectful and didn't care about you as an individual or how you were as an employee. Everyone is very supportive and truly believes in the "open door" policy.

Cons

I think the decisions made by the corporate level can be very near sighted. There have been several policies and or decisions that have been made that defy common sense. After a lot of "blood, sweat and tears" things get worked out, but with better planning and preparation things could go a lot smoother.

2.0
Sep 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits including free cable, 401(k), health, dental, and vision,

Cons

Heavy micromanagement at technician levels. Pay increases for entry levels without increasing higher levels. No control at local levels causing poor customer service.

Viewing 18295 - 18297 of 18,948 Reviews

Glassdoor has 20,030 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.