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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,926 total reviews)
      avatar

      Chris Winfrey

      52% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      5.0
      Jun 11, 2015

      Director

      Director of operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      New leadership brought clear vision and an exceptional execution plan. All departments are aligned in achieving vision. Excellent operational leadership focused to achieve goals. Great integrity with core driving value to provide a strong, quality product at a reasonable price. Vision is not yet achieved, but path is clear and progress is fast.

      Cons

      Any job where service has to be provided 24x7x365 causes interruptions to life on holidays and weekends. Would love a 5 day a week, 9-5 type job, but not sure that's even practical anymore.

      2.0
      Jun 11, 2015

      Hard workers: Beware!

      Bbt senior
      Recommend
      CEO approval
      Business Outlook

      Pros

      Troubleshooting and resolving technical issues for customers can be rewarding. Good variety in day. The best parts of this job are inherent in being a cable tech. In other words, the company's doesn't contribute to the positive aspects, only the negative ones.

      Cons

      Like to work hard and efficiently? Guess what? Your hard work gets you rewarded with another job at the end of the day (while the less productive workers go home). Plan on growing older and keeping a career with the company? Guess what?Your position will be cut and you will be forced to take a young man's job or quit. Plain and simple, you are viewed as a cog in the machine and the company does not value you as a person. Don't work here if you value life.

      2.0
      Jun 11, 2015

      Business Care Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Pay, good benefits such as insurance, set schedule. Vacation time of 1 week after 6 months.

      Cons

      Constant and inadequate change atleast 1 a quarter, doesn't care about employees well being (depending on supervisor). Extreme stress, cares more about metrics then customers/employees, numbers driven. Does not recognize tenture and continued sucess. Favoritism with opportunities for advancement. Some changes are made and emploees unaware of it until days later. Possibly can work every holiday

      Viewing 18325 - 18327 of 18,926 Reviews
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      ReviewsSpectrum reviews

      Glassdoor has 20,007 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.