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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,927 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,927 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      4.0
      Apr 26, 2015

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits Good compensation great employees

      Cons

      Product set is limited as well as coverage.

      4.0
      Apr 23, 2015

      Great starting pay, great benefits and set schedule

      Billing representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love that my schedule is set, and that if you do need time off, that is something that you can enter into your own schedule. Benefits are awesome, free cable, internet and phone, and various opportunities to make a difference through Charter, or even on your own free time. Lots of employee appreciation events as well. The people are great! Ample resources available to you to do you job effectively. Lots of opportunity for advancement, and can transfer between departments.

      Cons

      When I started working here, a lot of the veteran employees didn't really want to have anything to do with the 'newbies', which made it hard to find help when I needed. I discovered, however, that it was because of turnover. I guess they didn't want to get friendly and invest when that person may or may not be there in a few months. Also, they tend to have as I say, not as I do policy at times. And no consistency. You can ask one supervisor or lead a question, and then another will chastise you for doing what you were told to do by another, because it isn't 'right'.

      2.0
      Apr 22, 2015

      MDU Account Manager

      Mdu account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fairly good company to work for. Treat employees well.

      Cons

      Not enough training for management and need to allow employee feedback of management.

      Viewing 18370 - 18372 of 18,927 Reviews
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      Glassdoor has 20,008 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.