Spectrum reviews

3.3

52% would recommend to a friend

(18,922 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Feb 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, gas allowance, set your own schedule, and that's about it.

Cons

Micromanagement, be prepared to be on a conference call morning and evening 5 days a week, had to sell product a certain way that was ineffective in the field, half the potential clients I sold on the product were unable to be hooked up due to past due balances, bad credit, or their address was not serviceable, cable installers would frequently mess up install jobs causing the clients to cancel the deal, I would frequently stay out in the field until 9:00pm on days where nobody was interested, had to sell Charter Triple Play bundle, for example I sold a young couple internet and phone because they did not own a TV, and had no interest in purchasing one.. when I told my manager the situation on the conference call the next morning, he implied that I should have provided them with a TV even though that is a violation of Charter policy. 85% of the sales team I was apart of were on probation for not consistently hitting their goals. Be able to handle lots of stress and rejection.

3.0
Jan 30, 2015
Recommend
CEO approval
Business Outlook

Pros

good work inviroment good benifts

Cons

long hours uper management is disconnected with employees

4.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation, people, challenging work, and free cable

Cons

Industry perception was at times hard to overcome

Viewing 18427 - 18429 of 18,922 Reviews

Glassdoor has 20,003 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.