Spectrum reviews

3.3

52% would recommend to a friend

(18,921 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,921 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Dec 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Free Services (because nobody in their right mind should have to pay such an exorbitant amount for shoddy service)

Cons

Too many to list them all but here are the key complaints to focus on. 1. Truly poor management at all levels. 2. Confusing and outright Ludacris demands and expectations. 3. No signs of humanity within the company. 4. Lie-Confuse-Lie-Pass to retention. Billing call structure makes you look like a liar, act like a liar, and once pushed to the verge of cancellation; pass them off to retention who will have the ability to offer them the pricing/promo that will keep them with you till the next meltdown.

1.0
Dec 22, 2014
Recommend
CEO approval
Business Outlook

Pros

nothing, sucks working here. Upper management sucks.

Cons

sucks to work here!!! No origanization. Consistently changing the job responsibilites.

1.0
Dec 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Only one is free cable/internet and phone

Cons

Where do I begin: 1) poor training 2) supervisor do not know what they are doing 3) sexual harassment from team members and supervisor 4) constantly changing commission structure to make it hard to get it 5) HR not listening and caring 6) firing people just because they do not force customers to get the triple gold package 7) not following through on the action plan set up to help people on the sales floor 8) Have a better sick policy and when someone brings a doctor's not and does not have sick time do not use it against them and write them up.

Viewing 18454 - 18456 of 18,921 Reviews

Glassdoor has 20,002 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.