Spectrum reviews

3.3

52% would recommend to a friend

(18,919 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Nov 5, 2014

evolving corporate culture

Recommend
CEO approval
Business Outlook

Pros

This is a great company to work with opportunities for growth. Benefits were excellent and the vision of the company transcended across the entire organization

Cons

Corporate mission and values were handled with mixed commitment. On the one hand, innovation and excellence were encouraged; but on the other hand, all decisions were driven top down and entrepreneurial spirit was stifled. As a result the field operations became almost robotic.

3.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Working with cable can be fun. Lot's of free tickets, events and great pay.

Cons

Dying industry. People are cancelling cable everyday. TV advertising has peaked. Unrealistic expectations for new reps.

1.0
Nov 3, 2014

Avoid

Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, and wage was above average for a call center.

Cons

The company provides a substandard level of service. Customers are extremely dissatisfied, and that dissatisfaction is never addressed.

Viewing 18484 - 18486 of 18,919 Reviews

Glassdoor has 20,000 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.