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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,904 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      4.0
      Mar 26, 2014

      Not the worst company I've worked for.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good opportunity to make money for someone without a degree, and overall a pretty lenient company for attendance, behavior, ext. They understand a call center isn't an easy place to work long term and try to listen to employee requests as much as possible.

      Cons

      Working in any call center, especially competitive sales, is soul sucking labor. I would leave work without getting any physical exercise all day but still feel exhausted from arguing with people.

      2.0
      Mar 25, 2014

      OK company to work for

      Retention representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is decent, once you get your commission coming in (which usually takes 4-5 months).

      Cons

      High stress level; you are pushed to sell (even when the problem to begin with is "high prices"). Charter services is always being interrupted.

      1.0
      Mar 25, 2014

      Unstructured and Strict for no reason. Lack actual managers

      Sales support
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's great for a starter job, co-workers are slightly helpful, the money will be ok, and the trainers are very great. Select supervisors are there for you.

      Cons

      They lack stability, a sense of direction, and the training sucks. All I knew I taught myself and had to teach/train my co-workers, some of which had been there years before myself. A sales environment with no clear, attainable goals and high turnover rate. Center tries to force people to work even during inclement weather. That should tell you something. Everyone is pretty much out for themselves. No customer service and no care for employees.

      Viewing 18604 - 18606 of 18,904 Reviews
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      Glassdoor has 19,985 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.