Spectrum reviews

3.3

52% would recommend to a friend

(18,895 total reviews)
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Chris Winfrey

53% approve of CEO

46% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Feb 11, 2013

Typical Call Center. More work for less money.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great People. Competitive Benefits. Promoting from Within. Great Vacation, sick and floating holiday time.

Cons

Commission cuts constantly. Hundreds of conflicting sales metrics. Stripped away earned seniority. Unfair shift bids every 6 months. Micro-managing foot soldier supervisors. Life/work balance isn't cared for. Asking for overtime when it is slow and not busy.

4.0
Feb 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Good Benefits - Free Cable and other services - Advancement is quick lower in the lower ranks.

Cons

Middle management advancement takes lots of time to move up through. Not real clear where our new leadership team is taking us. Takes time for upper management to trickle down important company info that we should be aware of.

1.0
Feb 4, 2013
Recommend
CEO approval
Business Outlook

Pros

i have nothing good to say

Cons

no direction, always has new plans and no details. promotes and demotes in the same year cannot count on a steady wage. Had a decent wage and commission in billing get put into sales finally get the good commissions going there as well. then demoted back to billing and lower wage than when i started with the company and no commission.

Viewing 18742 - 18744 of 18,895 Reviews

Glassdoor has 19,976 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.