Senior leadership driven myopically by short-term goals for Wall Street
Pros
* Friendly, fun coworkers * Most people are working hard to do a great job * Strong work/life balance * Good salary and benefits
Cons
* Enormous disconnects between market-driven inputs and short-term investment community demands. Company is lead by finance, with marketing and customer service very much secondary * No willingness whatsoever to endure short term discomfort in order to take a long-term approach that will reap larger benefits. An over reliance on the "Post Office Model" in which aggregate revenue targets are met by raising prices on a shrinking number of customers. * Entire leadership of marketing team - which was once the envy of the cable industry - has departed for greener pastures or is in the process of doing so. * Career advancement and succession planning is nearly non-existent, and promised opportunities are frequently not honored. * The leadership team that led the successful restructuring of the company via Chapter 11 has all departed. That team was data-driven, smart and strategic; the people currently in charge are clubby, gut-feeling types who have been known to ignore actual, empirical data and use simplistic models because the models are more favorable.