Spectrum reviews

3.3

52% would recommend to a friend

(18,915 total reviews)
avatar

Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Generous salaries for employees willing to sign an employment contract

Cons

Top down management structure, no feedback channel

4.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

There were constant incentives, the environment was fun and energetic. You were valued as an employee and as long as you hit their minimum numbers every month, you didn't have much of a care in the world. Its not hard to hit those numbers either if you just try.

Cons

When Time Warner Cable merged with Charter, a lot of changes were going into effect and it was severely affecting employee moral. Many positions were informed they were losing their position during the merger, even though part of the merger (in NY) was that no employee was to lose their employment for 2 years. We were told find yourself a position or leave. I opted to leave.

avatar
Spectrum Response
9y
Thank you for your review. Our recent merger with Charter has been somewhat of a process, and we apologize for the inconvenience. Please know we are working together, as a company, to make this process more organized and easier for all of our employees.
1.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Most of the People, comprehensive benefits.

Cons

There's a reason Charter Communications hired Saatchi & Saatchi in New York to rebrand the company under the name of Spectrum. Spectrum is the blend of Time Warner Cable, Charter Communications and Brighthouse. The problem is that the rebranding does not address the root cause of the problem which is the chaos and confusion inside the company and I work in HR! Employees are required to perform without support, without much training and thus, there's not any work-life balance. Everyone's online after work hours every day and during the weekends. If you value your health and family life, don't join this company. It's a very unhealthy environment. The culture is uptight (Charter) and no one pushes back on the unrealistic deadlines - even at the VP Level. Everyone including at senior leadership is acting out of fear and so therefore, don't expect your leader to provide support or resources to succeed. No one is set up for success. I am seeking other employment and so are many ex-TWC employees. Attrition here is astronomical.

Viewing 217 - 219 of 18,915 Reviews

Glassdoor has 19,996 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.