Is Spectrum Riverside a good place to work?

Employees in Riverside have rated Spectrum with 4.0 out of 5 stars in 47 anonymous Glassdoor reviews. To compare, worldwide Spectrum employees have given a rating of 4.0 out of 5. Search open jobs at Spectrum in Riverside or explore more of the top rated companies in Riverside .

Does Spectrum pay well in Riverside?

Spectrum employees working in Riverside rate their compensation and benefits with 4.5 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all Spectrum employees. Browse Spectrum salaries in Riverside to find out how much you could get paid.

How is the work culture at Spectrum in Riverside?

Employees in Riverside have rated Spectrum with 3.7 out of 5 for work-life-balance (equal to company-wide rating), 4 out of 5 for diversity and inclusion (equal to company-wide rating), 4.1 out of 5 for culture and values (equal to company-wide rating) and 4.3 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are Spectrum employees in Riverside?

80% of employees in Riverside would recommend working at Spectrum to a friend, compared to 80% of Spectrum employees worldwide . This is based on 47 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (475) , Inbound Sales Representative (394) , Account Executive (372) , Sales Associate (364) , Retention Specialist (356) , Field Technician (353) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (245) , Outside Sales Representative (220) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3330 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 635 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 322 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 312 reviews)); "Good money when you make at least 12 sales per month and base pay as well." ((in 309 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1185 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 380 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 269 reviews)); "Trainers and managers don't communicate" ((in 269 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 251 reviews))

What are the top reviewed Spectrum locations?

Charlotte , Saint Louis , Denver , Austin , San Antonio , New York , Stamford , Columbus , Louisville , Morrisville , Los Angeles , Orlando , Tampa , Greensboro , Riverview , Dallas , San Diego , Milwaukee , Greenwood Village , Saint Petersburg , Albany , El Paso , Vancouver , Greenville , Greenwood Village , Raleigh , Cincinnati , Akron , Colorado Springs , Simpsonville

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Spectrum

Spectrum Riverside reviews

4.0

80% would recommend to a friend

(47 total reviews)

Chris Winfrey

98% approve of CEO

77% positive business outlook

Ratings by category

4.5

Compensation and benefits

4.3

Career opportunities

4.1

Culture & values

4.0

Diversity & inclusion

3.7

Work/Life balance

3.7

Senior management

Employees in Riverside have given Spectrum a rating of 4.0 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most employees have a good working experience in Riverside. The Spectrum employee rating in Riverside is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

2.0

Jun 14, 2021

Big disappointment

Field technician

Recommend

CEO approval

Business Outlook

Pros

Health, vision, and dental benefits, 401K retirement, a month worth of classroom training with highly experienced trainers, set schedule, work boots, work clothes, tools and company vehicle were supplied by company.

Cons

One month of classroom training, and two weeks of highly unorganized field training with mentors who really don't want to be mentors is nowhere near enough training for people who have never done work like this (like myself) before. I told my managers from the beginning that I had no experience in this field, they invested a bunch of money in me (and other new hires), and at the end of the two week mentor training, basically said "We don't feel safe with you working out in the field by yourself, so you have until the end of the day to show improvement, or we have to find out what to do with you." Essentially, that translated to "We can fire you, or you can quit." Starting pay for this job (in Southern California) is just north of $18/hr. For how much work most jobs required, and how much danger is involved in this job, starting pay should be no lower than $25/hr.

Spectrum Response

We appreciate your feedback about the training process. Products and services are frequently updated, and we work hard to provide up-to-date training just as frequently to align with changing requirements and technology. We will share your comments with our leadership team.

3.0

Apr 9, 2021

Used to be great

Field technician

Recommend

CEO approval

Business Outlook

Pros

Company used to be great to work for. The benefits are awesome but the environment has taken a blow. Technicians no longer seem happy and it seems like management is more focused on blaming the technicians for issues instead of finding way to help.

Cons

Management. Progression requirements. Time given to take care of customers needs.

5.0

Oct 29, 2020

great company

Cable technician

Recommend

CEO approval

Business Outlook

Pros

free cable service for full time employees

Cons

working in different weather conditions

Spectrum Response

Helping you keep more of your paycheck is important to us, and it's very satisfying to know when we have succeeded in that. Thank you for your feedback!

Viewing 31 - 33 of 47 Reviews

Jobs at Spectrum

Employee Services Center Representative

Employee Services Center Representative

Customer Service Representative | SB Billing Support

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Spectrum Riverside reviews

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Big disappointment

Used to be great

great company

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