Is Spectrum a good company to work for as a Inbound Sales Agent?

Inbound Sales Agent professionals working at Spectrum have rated their employer with 2.9 out of 5 stars in 418 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Inbound Sales Agent Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Inbound Sales Agent interview questions at Spectrum .

Does Spectrum pay Inbound Sales Agent employees well?

Inbound Sales Agent professionals rate their compensation and benefits at Spectrum with 3.6 out of 5 stars based on 418 anonymously submitted employee reviews. This is 5.4% worse than the company average rating for salary and benefits. Find out more about Inbound Sales Agent salaries at Spectrum.

How happy are Inbound Sales Agent professionals working at Spectrum?

46% of Inbound Sales Agent employees at Spectrum would recommend their employer to a friend. This rating has increased by 14% in the past 12 months. Inbound Sales Agent professionals have also rated Spectrum with a 2.6 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.6 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (475) , Inbound Sales Representative (394) , Account Executive (372) , Sales Associate (364) , Retention Specialist (356) , Field Technician (353) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (245) , Outside Sales Representative (220) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3265 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 624 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 326 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 320 reviews)); "Good training and stability within" ((in 312 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1209 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 384 reviews)); "Trainers and managers don't communicate" ((in 278 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 272 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 255 reviews))

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Spectrum

Spectrum Inbound Sales Agent reviews

2.9

46% would recommend to a friend

(418 total reviews)

Chris Winfrey

36% approve of CEO

44% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Diversity & inclusion

3.0

Career opportunities

2.6

Culture & values

2.6

Work/Life balance

2.6

Senior management

Sales Inbound Agent employees have rated Spectrum with 2.9 out of 5 stars, based on 418 company reviews on Glassdoor. This indicates that most Sales Inbound Agent professionals have an average working experience there. Spectrum is rated in line with the average (within 1 standard deviation) by Sales Inbound Agent professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

418 reviews

1.0

Feb 17, 2026

if you have morals and integrity then this job isnt for you

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

the schedule is good. 4 by 10

Cons

if you have integrity then this job isnt for you.

3.0

Feb 9, 2026

Good job

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

It’s good money , good incentives , great benefits able to flex if you need time off and make it up not a good work life balance a lot of mandatory overtime

Cons

Micromanaging, scolded for not hitting sales goals, unprofessional supervisors and management hard to move up

3.0

Dec 15, 2025

Great for intro to Sales

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

People, Training, Great Benefits, Free internet and Cable

Cons

Micromanaged atmosphere is bad...They say Commission is uncapped but call queues seem to be controlled. Calls you can't sell on because of location, wrong department and other factors...all counts against your daily numbers and monthly commission

Viewing 7 - 9 of 418 Reviews

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Spectrum Inbound Sales Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

if you have morals and integrity then this job isnt for you

Good job

Great for intro to Sales

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