Is Spectrum a good company to work for as a Tech Representative?

Tech Representative professionals working at Spectrum have rated their employer with 2.6 out of 5 stars in 91 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Tech Representative Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Tech Representative interview questions at Spectrum .

Does Spectrum pay Tech Representative employees well?

Tech Representative professionals rate their compensation and benefits at Spectrum with 3.6 out of 5 stars based on 91 anonymously submitted employee reviews. This is 5.4% worse than the company average rating for salary and benefits. Find out more about Tech Representative salaries at Spectrum.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (474) , Inbound Sales Representative (394) , Account Executive (372) , Sales Associate (363) , Retention Specialist (356) , Field Technician (353) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (245) , Outside Sales Representative (219) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3303 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 632 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 319 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 315 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 307 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1198 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 388 reviews)); "Customer issues and bad managers" ((in 280 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 277 reviews)); "there was no option to work from home unless you had a reason they found valid." ((in 245 reviews))

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Spectrum

Spectrum Tech Representative reviews

2.6

11% would recommend to a friend

(91 total reviews)

Chris Winfrey

6% approve of CEO

28% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.0

Diversity & inclusion

2.5

Career opportunities

2.3

Culture & values

2.2

Work/Life balance

1.9

Senior management

Tech Representative employees have rated Spectrum with 2.6 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Tech Representative professionals have an average working experience there. Spectrum is rated 27% below average by Tech Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

91 reviews

3.0

Feb 10, 2025

Be ready for stress

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Discount on services and free internet cable . Good 401k plan

Cons

No work life balance, woke environment and you only can move up if the manager likes you. A lot of clicks that show favoritism. Stressful invironment.

3.0

Jan 14, 2025

Process tech

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Knowledge about tech in communications

Cons

People aren't friendly, pay is sub par

1.0

Jan 4, 2025

treats employees poorly

Tech support

Recommend

CEO approval

Business Outlook

Pros

pay was decent for call center

Cons

restricted sick and vacation time off. took over time warner and wouldnt let you even have a magazine or a bookany at your desk even if 20 min between calls. refused work at home during pandemic

Viewing 7 - 9 of 91 Reviews

Jobs at Spectrum

Customer Service Representative | Technical Support (Bilingual)

Customer Service Representative | Technical Support

Customer Service Representative | Technical Support

Customer Service Representative

Customer Service Representative

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Spectrum

Spectrum Tech Representative reviews

Ratings by category

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Be ready for stress

Process tech

treats employees poorly

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