Item: Spectrum
Rating: 3
Author: Former employee - Tech Support Representative

Question 1

Is Spectrum a good company to work for as a Tech Support Representative?

Accepted Answer

Tech Support Representative professionals working at Spectrum have rated their employer with 2.6 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Tech Support Representative Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Spectrum.

Question 2

Does Spectrum pay Tech Support Representative employees well?

Accepted Answer

Tech Support Representative professionals rate their compensation and benefits at Spectrum with 3.7 out of 5 stars based on 52 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at Spectrum.

Question 3

How happy are Tech Support Representative professionals working at Spectrum?

Accepted Answer

10% of Tech Support Representative employees at Spectrum would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Tech Support Representative professionals have also rated Spectrum with a 2.4 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Spectrum?

Accepted Answer

Customer Service Representative (940), Sales Representative (474), Inbound Sales Representative (394), Account Executive (372), Sales Associate (363), Retention Specialist (356), Field Technician (353), Direct Sales Representative (320), Field Service Technician (275), Sales (245), Outside Sales Representative (219), Customer Service Representative (CSR) (200), Billing Specialist (198), Inside Sales Representative (196), Technician (168)

Question 5

What are the pros of working at Spectrum according to real employee reviews?

Accepted Answer

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3303 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 632 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 319 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 315 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 307 reviews))

Question 6

What are the cons of working at Spectrum according to real employee reviews?

Accepted Answer

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1198 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 388 reviews)); "Customer issues and bad managers" ((in 280 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 277 reviews)); "there was no option to work from home unless you had a reason they found valid." ((in 245 reviews))

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