Pros
team, sploots ideals are actually really good however they dont have enough leadership in clinic to carry these things through
Cons
doctors are micromanaged by people who do not work in medical or have any medical knowledge whatsoever. i can guarantee any good reviews on this page are all from HQ and they were told to do that. when a clinic is opened up they all leave 5 star reviews to get their percentage up, the first 15-20 reviews of every clinic is all employees from sploot HQ that have drank the kool-aid. They have a team "bizops" that schedules things, and they have no medical knowledge, so we have to routinely review these and send more emergent things to ER, but then they reem you about doing that, but they scheduled a blocked cat as a drop off 3 hours from the current time. No knowledge at all, but they love to act like it. they regularly over schedule us and don't have any compassion or empathy about it. they say they love feedback but when you bring it to them they get incredibly defensive and tell you to just deal with it. pet discount is actual garbage - 25% off. this is one of the best things about working in vet med, it feels like we're treated like just a number and they want to make as much money as possible even at the expense of their employees.