Splunk Customer Success Manager (CSM) reviews

4.4

82% would recommend to a friend

(10 total reviews)
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Gary Steele

83% approve of CEO

67% positive business outlook

Reviews by job title

10 reviews
1.0
Jan 8, 2022
Recommend
CEO approval
Business Outlook

Pros

No pros left anymore. The product itself is losing its steam as competitors have similar or better products to offer with a less expensive price sticker. Total compensation used to be very good, by the industry standard, a few years ago but it took a nose dive considering the continued bad performance of Splunk stock.

Cons

Widespread culture of incompetence, harassment, nepotism and toxicity starting from the executive leadership all the way down to management level. The entire executive leadership needs to be replaced as they reinforce the culture of toxicity and prevent any hopes of transparency and change. There are very questionable processes and tactics being implemented to cover up feedback from the employees. The company is being run to the ground. There is currently a very high attrition rate and Splunk employees are being fed lies under a massive campaign of cover-up. Board of Directors needs to wake up!!!!! If this disaster and turmoil is not stopped soon, Splunk will be facing multiple lawsuits. 2 Heads of Customer Success Org (CS and PS) need to be replaced ASAP. What a shockingly toxic and political bunch of self- promoters?!

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