5.0Apr 5, 2024Overall ExperienceSenior technical support engineerCurrent employee, more than 5 yearsGuildford, EnglandRecommendCEO approvalBusiness OutlookProsGenuine friendly and supportive work environment. Good, regular communication across the company from CEO downConsProcesses sometimes change a bit too quickly before being fully thought throughShow more
2.0Oct 13, 2022Lack of professionalism for a new policySenior technical support engineerCurrent employee, more than 5 yearsSydneyRecommendCEO approvalBusiness OutlookProsIndustry leader for Security and observabilityConsNo enough communication and research before a new support policy rolls out and no career path is availableShow more
5.0Mar 2, 2021Good Company with Great BenefitsSenior technical support engineerCurrent employee, more than 3 yearsPlano, TXRecommendCEO approvalBusiness OutlookProsBenefits and time off is top notch.ConsJob satisfaction is largely dependent on which manager you get. I have been lucky but I know of several different managers in my organization that have been the cause of people looking to leave.Show more