This used to be a really awesome company to work for, but over the years they are totally going dowhhill. All owners seem to care about is how they can make more money. They increase stylists "minimum expectations" constantly so it's harder and harder to make bonuses... (for example i have worked for 3 different sport clips franchise owners and have yet to see ANYTHING from bonuses) Once your salon as a whole comes close to hitting the "goals" they raise them even higher. I work at one of the best and busiest sport clips in the state of illinois, and even though our client retention is awesome and our numbers are great they keep pushing our minimum retail and backbar numbers to where we cant reach. They could care less how your customer service is, they just want you to push push push and upsell everyone. And when you dont they write you up and cut your hours. The hours are also completely inconsistent. I was hired as a full time employee, yet one week i will have 35 hours and the next 13. No respect for stylists, it becomes a very stressful working environment. Oh and their "5 point play" for customer service is absolutely rediculus. If you follow everything they want you to do, you sound like a robot. Even the clients laugh about it. As a whole the company is a joke. DO NOT WORK HERE!!
