Springboard reviews

4.1

75% would recommend to a friend

(170 total reviews)
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Gautam Tambay

90% approve of CEO

47% positive business outlook

Springboard has an employee rating of 4.1 out of 5 stars, based on 170 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Springboard employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

170 reviews
5.0
Nov 4, 2020

Great!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Place to learn new technical skills!

Cons

Really none of things which I don't like at Sprinboard!

2.0
Oct 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Founders really believe in cultural tenets of the company. No politics (from what is visible) at senior management level Founders are accessible through Slack/Gmail and typically respond in a few hours to a few days duration On time salaries (within first couple of days of the following month) Business model seems viable, they scored decent Series B during ongoing CoVid crisis Some team members are genuinely helpful, they care about your growth and give helpful feedback. As a loophole, if you are a poor/average performer, you are almost likely to sail through as long as you follow the process - because managers love process

Cons

They insert too much process into everything, pragmatism is thrown outside the window almost all the times As a high performer, you are often buttoned down due to frustrating processes and this impacts your growth (career/compensation/etc.) They follow strict salary bands, so good for you if you are poor/average performer because you will get at least what is in the band, but bad if you are high achiever, because you CANNOT get more than the band. Company's processes force you into one size fit all approach where total number of possible sizes are limited. So if you an outlier in a positive way (i.e. you really excel at what you do), you will often be buttoned down due to only limited number of available sizes where you can be fitted Managers are a sham, they don't write code (not even senior management in tech), well at least not better than their reportees. People who don't write code (managers) are responsible for annual appraisals - so highly absurd way of judging - Again, a boon for low/average performers, but a curse for high achievers Everyone loves process, you can use loophole like story point gimmick to show you over achieved and end up gaming the system in your favor. If you want increments and promotions, do what your managers expect - which might or might not be the best thing to do. Some senior team members really rough up other team members, they talk weirdly and they often insult others and their managers don't do anything. So learn to not take insults very seriously and stay away from such jerks Internally too much politics for quarterly awards - people fight for things which has visibility and those who don't, end up never getting any awards no matter how hard or relevant their contributions were. Managers don't care to keep themselves updated neither do they properly report your work to senior management who decide awards/compensation/promotion etc. They are too busy in processes and meetings. Process triumps pragmatism. Common sense is really lacking in senior management.

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Springboard Response
5y
From: VP of People Thank you for taking the time to share your feedback. At Springboard, we have a core value to “take ownership” that is, “responsibility for our successes and failures - not only of our own projects but also those of the larger team.” I want you to know we take ownership for the ways in which you feel we have let you down. As you note, our Founders really believe in the cultural tenets of the company and insulting others is absolutely not tolerated. If you witness situations in which individuals act counter to our core values we ask you to raise it with senior management, People Operations, or any Exec or co-founder so that we can address it. Giving actionable, timely feedback with specific context not only demonstrates our “open, honest, and constructive” value but also helps us improve as a team. Overall we strive to make decisions at Springboard that are rooted in data and fact. We are proud to be both human and pragmatic in our approach to building systems and fixing problems. We're sorry to hear that this was not your experience and will work hard to ensure that our judgement and how we approach things is sensible (while building a company that is trying to do the impossible!). In particular, we’ve developed our compensation bands based on industry research and expertise, and individual appraisals are determined by level and scope of responsibility in addition to performance in the role. We have a twice-annual promotion cycle in addition to our annual compensation review to provide Springboarders opportunities for growth and recognition within our organization. Promotion cycles include 360 reviews to ensure we avoid what you are referencing. As we grow rapidly, we need to strike a fine balance between our values of “strive for excellence” and “decisive and execution oriented.” We don’t always get it right. If you have ideas for what we can start or stop doing to improve our approach, we are always looking for input on how we balance agility and speed with collaboration and supportive processes. Since you are a current team member, I urge you to reach out to me, our leadership or any member of our People Operations team, your Exec or our co-founders so that we can understand more about your concerns and address them more directly. We will also be launching new formal channels for feedback to senior leadership so that we can surface and respond to issues sooner. Thank you again for sharing your concerns with us. I look forward to working together to improve your experience as a Springboarder.
1.0
Oct 6, 2020

The Directionless Ship

Recommend
CEO approval
Business Outlook

Pros

Free food at any time anywhere. find a place to sleep the rest is taken care of Good retirement plan right after college. International trips (be ready to get insulted by so-called Employee relations) Do you want to learn something? you are funded!!!! Promotions, hike, awards to people who can adjust to everything that is thrown at them and if you know to please people Investors invest money and you can fatten your savings You know to kiss anything and everything? - you are hired!!!! The only company where HR team is eligible for referral Bonus/es. Interesting!!!!

Cons

A pristine and ideal image in marketing materials and publicity, however, the day-to-day operation is far from glamorous Do your due diligence before you apply, get a sense of the digs and see if it’s a place you want to spend 40+ hours a week No matter how desperate you are for a job, or how annoyed you may be at your current gig, there are some companies you’re better off not working for and Springboard is one of them Even if the money is good, the role seems irresistible, and even your friends say it’s worth a shot, accepting a role at a disoriented company can set your career back and even jeopardize your future success former employees who were not in terms have gone through horrific BGV statements by HR People who have been terminated from the previous employer for integrity issues are Managing Directors and Managers here. Nonperformers are retained in the company if they know to knock the right door. Junior-level employees have to come up with a strategy plan (brainstorm) before MD's discussion with investors, Management, and other stakeholders Get ready to get your regular visits to a psychologist once you start working to ensure you are in the right frame of mind to deal with bull stories and tantrums Top performers are told that they are not working satisfactorily and insulted in front of the entire office. If you question anything that is working well for specific individuals benefits, consider yourself a bait HR does not follow any process or take suggestions but wants others to follow the HR process. The majority of employees are friends and family who have found a good source of income for the retirement plan and future investments.

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Springboard Response
5y
From: VP People Thank you for taking the time to write us a review on Glassdoor. “Open, honest, and constructive” is a core company value we take very seriously. We value hearing what we are doing well, and appreciate any specific feedback on where we need to improve. We’re glad to read that you enjoyed our many perks, including our learning budgets which fund employees for both personal learning experiences as well as on the job training to further professional skills. We believe our care for employees, combined with our “mission-first” focus, are major reasons why our employee satisfaction remains consistently high compared to peer companies. This said, we’re sorry to hear that you had a negative experience working at Springboard, and especially saddened to hear comments referring to insults and unfair treatment, which goes directly against our core value of “humanness”. Unfortunately it’s very difficult for us to understand (or take action on) the general circumstances you’re mentioning, without more specifics. So although you’ve moved on from the company, we want to take this as an opportunity to “always be learning” (another of our core values), and encourage all Springboarders to come to their manager, someone on People Ops, or the Exec team, if they ever observe behavior that they feel is unjust or potentially damaging to anyone’s morale. And if you’re open to it, we’d be grateful if you connected with our People Operations leadership so we can learn more about the situations you mentioned. We wish you all the best in your future endeavours.
Viewing 142 - 144 of 170 Reviews

Glassdoor has 248 Springboard reviews submitted anonymously by Springboard employees. Read employee reviews and ratings on Glassdoor to decide if Springboard is right for you.