SprintRay reviews

4.0

73% would recommend to a friend

(106 total reviews)
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Amir Mansouri

89% approve of CEO

83% positive business outlook

SprintRay has an employee rating of 4.0 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SprintRay employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

106 reviews
1.0
Aug 15, 2024

Not a good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Peers are dedicated and knowledgeable. Health benefit are great.

Cons

The company exhibits a pronounced disparity between expected employee contributions and the commensurate value provided. A culture of excessive output without reciprocal investment has been cultivated. A notable shift towards cost-cutting measures emerged in mid-2023, exemplified by the elimination of employee amenities and the enforced return to a geographically inconvenient office location. This decision directly contradicted the initially presented work environment. Recent company gatherings have fostered a demoralizing atmosphere, positioning employees as expendable assets. This regression to a command-and-control management style is incongruent and those who can leave will run. Given these factors, I cannot recommend this company as a suitable workplace for experienced technical professionals.

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SprintRay Response
1y
Thank you for your feedback. While some decisions may not always appear supportive, they are made with our team’s long-term best interests in mind. We remain committed to aligning our actions with our values and fostering a positive environment.
5.0
Jul 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Pros: Working at SprintyRay as a Customer Support Leader has been an incredibly rewarding experience. The company’s commitment to innovation and customer satisfaction is evident in every aspect of our operations. Here are some of the key highlights: Supportive Work Environment: SprintyRay fosters a collaborative culture where everyone’s contributions are valued. The leadership team is approachable, and there’s a strong emphasis on teamwork, which makes problem-solving and process improvement initiatives highly effective. Cutting-Edge Technology: We leverage the latest technology to streamline customer support processes. Our use of advanced CRM systems and AI-driven analytics has significantly enhanced our ability to provide timely and personalized support to our customers. Customer-Centric Approach: SprintyRay places a high value on customer feedback and is always looking for ways to exceed customer expectations. This customer-first mindset drives us to innovate and adapt our strategies to better serve our clients. Recognition and Rewards: Hard work and dedication do not go unnoticed here. The company has a robust recognition program that celebrates individual and team achievements, fostering a sense of accomplishment and motivation among employees.

Cons

Cons: While there are many positives, a few areas for improvement include: Rapid Growth Challenges: The company’s rapid expansion sometimes leads to growing pains, such as the need for more streamlined communication across departments. High Expectations: The fast-paced environment and high standards can be demanding, but the support from leadership helps manage the workload effectively.

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SprintRay Response
1y
Thank you for sharing your feedback! We're glad to hear about your positive experiences and appreciate your insights on growth challenges. We'll continue focusing on communication, team-building, and being supportive as we scale.
4.0
Jul 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Young and fast developing environment with a start-up flair of office culture

Cons

Very fast, sometimes difficult to manage with personal life and family, office presence required

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SprintRay Response
1y
Thank you for sharing your thoughts! We’re glad you enjoy the dynamic and fast-developing environment. We understand balancing a fast-paced culture with personal life can be challenging and appreciate your dedication as we grow together.
Viewing 19 - 21 of 106 Reviews

Glassdoor has 120 SprintRay reviews submitted anonymously by SprintRay employees. Read employee reviews and ratings on Glassdoor to decide if SprintRay is right for you.