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St. Paul’s Senior Services

Engaged Employer

St. Paul’s Senior Services reviews

3.9

73% would recommend to a friend

(83 total reviews)
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Michael McHale

57% approve of CEO

65% positive business outlook

St. Paul’s Senior Services has an employee rating of 3.9 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The St. Paul’s Senior Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

83 reviews
1.0
Sep 5, 2014

Nightmare

Recommend
CEO approval
Business Outlook

Pros

I am having a difficult time thinking of any pros. The company values are non-existent, the leadership is absent, there is not training, and only the most obsequeious of losers are promoted. This is the worst job I have ever had the most phoney non-profit I have every had any experience with and I have worked for non-profits for most of my forty-year career.

Cons

Working here has been a nightmare. This is far and away the worst experience I have ever had. I was the Director of their PACE program and led a team of approximately fifty employees. The organization forces people to pray before every meeting. They force salaried employees to "volunteer" at their functions and coerce staff to donate to the organization via payroll deductions. For me, the most horrendous (and very telling) experince was having the Executive Director stand at the entryway of the annual Christmas Party and make employees go and wash their hands before entering the party. I was recently forced to "volunteer" at their annual LUV Gala where, I noticed, donors and attendees were not forced to visit the restroom prior to entering the the event. Staff "volunteers" were relegated to a dingy room where they had a buffet of cold past and some sloppy already-dressed wilting salad. I felt like the maid in Downton Abbey. Aside from the twenty-minute break we were given, most "volunteers" were forced to stand for five hours. Benefits are horrible. There is very little choice for medical insurance - two HMOs, Kaiser and Sharp, where the provider is the same as the insurance company. Whe kind of care does one get when the insurance company paying controls the doctors. Yes, terrible health care. Leave time consists of seventeen days per year TOTAL - to be used for holidays, personal, sick, or vacation - so basically the ten holidays everyone gets off plus seven more days of sick, personal, and vacation combined. I can't tell you difficult it was to attract decent staff when the benefits are so paltry. Beyond that, I feel like the care this organization provides to the elderly community they are supposed to be serving is horrible. Everything is based around money money money for the organization so benefits the elderly residents are supposed to be receiving are not given. I think an interesting point is the fact that this is supposed to a non-profit organization but I noticed that, whenever I have to order or purchase anything, we pay taxes. Non-profit organization are tax exempt so I have always felt like something fishy is going on - like they are lying to their donors. I asked about this almost as soon as I started working there but got hushed up that and every other time I asked. Because St. Paul's is such a horrible place to work, the only staff who stay on for any length of time are pretty lacking - again, only obsequeious lackeys stay on and/or move up in this organization. There is very little real leadership because of this. The Executive Director of the organization and the Executive Director of PACE sit in their respective offices all day with their doors closed. They are completely inaccessible to staff and totally out of touch with what actually goes on in the organization. I cannot possible stress enough how awful my experience with this place has been. I have finally had it and am feverishly searching for a new job.

5.0
Feb 6, 2020
Recommend
CEO approval
Business Outlook

Pros

It's being an amazing experience to work in this company, I started 7 years ago as a Medical Record and now I am a Day Center Supervisor!! This company open a door of oportunities to grow and continue with your education goals. Working at St. Paul's Senior Services gave you the best benefit or reward that a person can have... Changing a peoples life by serving, helping and being able to see a smile and gratitude on our senior face!!! That is what this company offer. Love to work at St. Paul's Senior Services and grateful to have this amazing opportunity.

Cons

There is no downs to work in this company.

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St. Paul’s Senior Services Response
6y
WOW! I am overwhelmed by this review, thank you. St. Paul's is certainly a special place. We are so happy to have employees like you who enjoy working here and providing great services to our the seniors we serve. As well as employees who can climb the ladder and grow with us. We are certainly luck to have you.
3.0
Nov 19, 2016

PACE Program

Recommend
CEO approval
Business Outlook

Pros

1. Tight-knit working environment allows for team bonding with your department. Great environment if you have initiative in your job! Those who do not have initiative will be quickly weeded out. 2. Frequent interaction with the same participants allows for continuity of care. Participants become like family. Great meaning and satisfaction to your job. 3. Solid and dependable hours. What RN gets to work M-F 8-4:30? 4. You can make it a healthy working environment if you keep your head down and serve your patients.

Cons

1. General distrust of upper management. Recent employee survey indicates this...please do something about it. 2. Lack of clearly defined roles and responsibilities allow for "finger pointing" and miscommunication among staff. 3. Decisions/management is easily swayed by those who "push" hardest rather than objective data. 4. Due to being such a small company, morale is greatly affected by drama and staffing changes. It's like a roller coaster. 5. Employees are generally seen as expendable (from the front-line point of view). HR will walk you out humiliatingly without hesitation.

Viewing 1 - 3 of 83 Reviews

Glassdoor has 84 St. Paul’s Senior Services reviews submitted anonymously by St. Paul’s Senior Services employees. Read employee reviews and ratings on Glassdoor to decide if St. Paul’s Senior Services is right for you.