Is Staples a good company to work for as a Easy Tech Associate?

Easy Tech Associate professionals working at Staples have rated their employer with 2.6 out of 5 stars in 535 Glassdoor reviews. This is a lower than average score with the overall rating of Staples employees being 3.2 out of 5 stars. Search open Easy Tech Associate Jobs at Staples now and start preparing for your job interview by browsing frequently asked Easy Tech Associate interview questions at Staples .

Does Staples pay Easy Tech Associate employees well?

Easy Tech Associate professionals rate their compensation and benefits at Staples with 1.7 out of 5 stars based on 535 anonymously submitted employee reviews. This is 45.5% worse than the company average rating for salary and benefits. Find out more about Easy Tech Associate salaries at Staples.

How happy are Easy Tech Associate professionals working at Staples?

27% of Easy Tech Associate employees at Staples would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Easy Tech Associate professionals have also rated Staples with a 2.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.3 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at Staples?

Sales Associate (1565) , Copy and Print Associate (452) , General Manager (298) , Sales Manager (297) , Cashier (285) , Sales Associate/Cashier (271) , Print and Marketing Associate (267) , EasyTech Associate (256) , Retail Sales Associate (214) , Copy Center Associate (159) , B2B Sales Consultant (154) , Easy Tech Sales Associate (150) , Account Manager (146) , Tech Associate (146) , Customer Service Representative (131)

What are the pros of working at Staples according to real employee reviews?

"Great people and as long as you like talking to people it can be a very fun job." ((in 837 reviews)); "I can't think of one pros working here besides having great coworkers at my location." ((in 553 reviews)); "Benefits were good and started after 30 days (FT only)" ((in 538 reviews)); "This job had flexible hours and was very easy to learn and was my first job before college." ((in 513 reviews)); "Super easy and flexible scheduling" ((in 275 reviews))

What are the cons of working at Staples according to real employee reviews?

"Low pay and sometimes asked to do things that are not part of the job description." ((in 1224 reviews)); "Management is poor and inexperienced" ((in 932 reviews)); "Poor upper management seemed to be grasping at straws" ((in 245 reviews)); "No training is given and you basically learn on the job." ((in 207 reviews)); "A lot of work and low salary" ((in 125 reviews))

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Staples

Staples Easy Tech Associate reviews

2.6

27% would recommend to a friend

(535 total reviews)

Michael Motz

Not enough data to show CEO approval

1% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.5

Work/Life balance

2.4

Career opportunities

2.3

Culture & values

1.8

Senior management

1.7

Compensation and benefits

Easy Tech Associate employees have rated Staples with 2.6 out of 5 stars, based on 535 company reviews on Glassdoor. This indicates that most Easy Tech Associate professionals have an average working experience there. Staples is rated 26% below average by Easy Tech Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

535 reviews

5.0

Apr 16, 2009

Wonderful job with appreciation, bonuses but also bad raises.

Easy tech expert

Recommend

CEO approval

Business Outlook

Pros

It is a very friendly work enviroment that is low pressure while the management still makes sure your doing your job. There is great oppurtunity for bonuses if your in the Easy Tech section. Learning and training isn't too daunting as the stores are not as big as Best Buy. The company is great at recognizing when you get complemented by guest or go above and beyong your norm by issueing "I Noticed" cards. All associates are welcomed to participate in the issueing of cards.

Cons

Raises are low unless your getting promoted. There is never enough people working, especially in the tech department when computers start to pile up to be worked on.

1.0

Apr 6, 2009

Nobody wants a Staples Warranty Plan. Just accept it Staples.

Easy tech associate

Recommend

CEO approval

Business Outlook

Pros

Hours were decent and the schedules were accommodating. The Easy Tech Bonuses were sometimes really good. Managers were very supportive and recognized if you did a good job.

Cons

Forced to sell a number of "Staples" Warranty Plans. Were constantly scrutinized if you could not achieve that goal. It gets stressful to work in an environment where your job performance is threatened by the number of unnecessary plans you have sold. Training should be improved. Not everything can be learned by reading an online module. A lot of the common knowledge that should have been known was never taught nor mentioned by the managers. There was always only one Easy Tech associate per shift. This resulted in very stressful shifts because most of the customers needed help in buying a new computer or needed an Easy Tech service.

4.0

Feb 22, 2009

Quick Glimpse

Easy tech

Recommend

CEO approval

Business Outlook

Pros

The training offered at Staples that focuses on customer service is exceptional. This is something I will always be very proud to say about my time at Staples. It takes a bit of initiative to really see all the great opportunities and resources that Staples provides to associates, but it is there.

Cons

At the end of the day it is simply retail. High turnover and low wages. Young associates and people who just generally do not take the job seriously are commonplace.

Viewing 532 - 534 of 535 Reviews

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Staples Easy Tech Associate reviews

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Reviews by job title

Wonderful job with appreciation, bonuses but also bad raises.

Nobody wants a Staples Warranty Plan. Just accept it Staples.

Quick Glimpse

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