Staples reviews

3.2

42% would recommend to a friend

(3,368 total reviews)
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Michael Motz

38% approve of CEO

27% positive business outlook

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3K reviews

Reviews about "Compensation"

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1.0
Jul 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Vision and dental insurance is somewhat cheap.

Cons

Every single aspect of this company is the worst example possible of what private equity does to a business. PE death spiral. Cut labor which reduces profits so you cut labor which reduces profits, etc. etc. etc. This place is at death's door catering to amazon returns at the cost of everything else. Associates are expected to be high end salesmen while being paid worse than fast food workers. Print & Marketing have insane goals to meet which are absolutely beyond belief. A computer algorithm spits out a random number which you're supposed to beat in sales every single day, and a 20%+ increase in YoY sales on top of managing to meet their bizarre review process (They pick customers at random to do reviews, then specifically send review forms to customers who have had refunds etc. to ensure the most negative reviews possible are received because your miniscule bonus is tied to them), you have to do X number of outdoor banners A DAY, attend district, regional, and "oh no your random number was bad this week" meetings every single week while having no coverage due to zero employees. Need help? Too bad! No pay raise for you! If you're considering management-- don't worry! Plenty of room for your suffering too. The amount of calls you'll be on per week leaves about 45 minutes a day to run the store, and with your hours being slashed because your employees didn't meet their random service plan goals for the quarter, you'll be left cleaning those bathrooms all by yourself. Planning on running a district? Just wait for the imminent layoffs instead, save yourself the trouble AND the hassle. PTO doesn't roll over, you'll never get any approved, and unless your name is Jeff Bezos this company has nothing for you at all except a blotch on your resume. Don't work for these people. You can do better.

2.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Anger management experience introduction to customer service prints working with business owners

Cons

Minimal pay for the amount of work you do, high demand, not enough support (most people quit or get fired after working 2 months), need A LOT of patience. Be prepared to do a lot of hand holding, especially in the Savannah area. Customers tend to not read instructions, but would rather have someone walk them through every step at the "self-service" machines. And people having a lack of respect for supplies given at the self serve table.

4.0
Jun 30, 2025

great company

Recommend
CEO approval
Business Outlook

Pros

Work schedule was very flexible

Cons

Compensation could be higher overall

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