Starbucks reviews

3.5

57% would recommend to a friend

(85,595 total reviews)
avatar

Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good wage, healthcare, benefits, free coffee

Cons

Toxic work culture, immature co-workers, lack of teamwork, lack of leadership, unclear communication and expectations, company has gone so far downhill in recent years

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to be fun, fast-paced, get to work with really great people.

Cons

Customers, corporate, not enough hours, not enough staff, continuously declining corporate decision-making.

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Starbucks Response
1mo
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drinks sometimes and customers were understanding of u

Cons

my manager was really stingy and hated me being sick

avatar
Starbucks Response
1mo
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
Viewing 514 - 516 of 85,595 Reviews

Glassdoor has 91,320 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.