Starbucks reviews

3.5

57% would recommend to a friend

(85,630 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule and Nice Benefits

Cons

Busy during peak hours and heavy pressure

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Starbucks Response
1mo
Thank you for your valuable insights. We are disappointed to hear you did not feel supported. We understand that peak hours can become challenging and strive to provide the resources our teams need to excel during these moments. This includes having enough partners to continue the seamless experience that we champion in our stores. If this wasn't the case in your store, we encourage you to reach out to Customer Contact Center so we can better understand your experience and take the appropriate next steps.
3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

For those who are looking to learn fast and career climb into management and subsequently HQ levels, it has quick progression via the Management Trainee programme.

Cons

I worked in the Genting Highlands (Malaysia) outlet. It's a high speed environment that only fast and adaptable people can survive in. I was the only surviving barista from my batch of employment.

Viewing 571 - 573 of 85,630 Reviews

Glassdoor has 91,361 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.