Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,618 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      86K reviews
      3.0
      Feb 9, 2011

      The manager you work under determines whether you enjoy going to work, or loathe going to work.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are almost unbeatable. If you get a good boss you have fun at work. I recommend working at a non drive thru.

      Cons

      It's really a crap shoot depending on which boss you work for. Getting promoted is all about sucking up to the boss. Get in with them on a personal level and they'll take care of you. Don't worry about becoming the best barista. That actually hurts growth. The better barista you are, the less they want to promote you. They don't believe in promoting from within. in 4 years, almost every shift supervisor I've had was hired in as one. It's not impossible to get promoted, but like I said it has nothing to do with how good you are at your job.

      4.0
      Feb 8, 2011

      very positive

      Hr manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      reasons to work at Starbyucks include our people, great coffee, and innovation

      Cons

      lack of systems and too many manual processes

      3.0
      Feb 8, 2011

      Not what I signed up for

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outstanding benefits, flexible work schedule, good environment, Starbucks actually believes in putting the customer first- it's not just a motto, upper management is fairly hands off,

      Cons

      Store Managers are required to spend roughly 90-95% of their time on the floor doing the same job as the baristas. This is not necessarily a bad thing, but it seriously limits your ability to run the logistics side of a store. Inventory management, scheduling, training, etc. It means that any and all managerial tasks have to be done after a 7 or 8 hour shift. The pay is just not in line for this to be a 60+ hour a week job, but that's what it has a tendency to be. I was originally attracted to this job because of the work lif balance, but that is rapidly slipping away.

      Viewing 84808 - 84810 of 85,618 Reviews
      Related searches: Starbucks jobs | Starbucks salaries | Starbucks benefits | Starbucks interviews | Starbucks conversations
      ReviewsStarbucks reviews

      Glassdoor has 91,345 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.