Starbucks reviews

3.5

57% would recommend to a friend

(85,617 total reviews)
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Brian Niccol

33% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
1.0
Jan 19, 2011
Recommend
CEO approval
Business Outlook

Pros

You generally work with pretty cool people. I made some really close friends while working at Starbucks. It's a good place to work if you just want benefits and do not rely on it as your main source of income.

Cons

The management may or may not be professional. In my case, it was not. There was little to no communication and my last manager did not even know what she was doing. The store was constantly dirty because only a few of us cared to work and we never received any praise for picking up the slack. The atmosphere was constantly negative and made it extremely difficult to want to come into work. This was just my store. I'm sure there are better stores to work at. However, the company itself is extremely corporate and only cares about making money. Employees really do not matter. If you are wanting to work at a coffee shop, do not go to Sbucks. it really is just a glorified McDonalds and you make about the same.

3.0
Jan 18, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Culture driven 2. Nice corp building 3. Concern for employees 4. Exciting product 5. Ability to move within the company

Cons

1. Work life balance 2. Inexperienced managers who typically are unable to delegate 3. Retail employees rarely are able to adapt corporate culture 4. Firedrills

5.0
Jan 18, 2011

still looking into it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a new version of McDonalds you see them in every city and gas station and store

Cons

not everyone likes coffee and they do not have a lot of food choices as of yet

Viewing 84826 - 84828 of 85,617 Reviews

Glassdoor has 91,344 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.