Is Starbucks a good company to work for?

Starbucks has an overall rating of 3.5 out of 5, based on over 91,341 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 57% of employees would recommend working at Starbucks to a friend and 42% have a positive outlook for the business. The best reviews about Starbucks have been left by employees working as Data Scientist , Receptionist and Recruiter .

Does Starbucks pay their employees well?

According to anonymously submitted Glassdoor reviews, Starbucks employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Starbucks. This rating has been stable over the past 12 months.

How satisfied are employees working at Starbucks?

57% of Starbucks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starbucks 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Starbucks?

Barista (45031) , Shift Supervisor (9825) , Cashier/Barista (4311) , Store Manager (3149) , Supervisor (1118) , Barista, Shift Supervisor (957) , Barista Trainer (845) , Starbucks-Barista (739) , Manager (658) , Shift Manager (588) , Cashier (458) , Assistant Manager (380) , Partner (332) , Assistant Store Manager (326) , Shift Lead (288)

What are the pros of working at Starbucks according to real employee reviews?

"The benefits are great and the fact that they offer them for all partners is amazing." ((in 11812 reviews)); "you get at least one free drink and food item each day you work which is nice and convenient" ((in 4265 reviews)); "pretty much always great coworkers and very pro lgbt enviroment (ive worked at 3 now)" ((in 3741 reviews)); "Free coffee tastes good and I like" ((in 3677 reviews)); "Met some great people there but the revolving door ratio is very high and not much people stay long" ((in 3557 reviews))

What are the cons of working at Starbucks according to real employee reviews?

"the pay is low and the way to climb is long and need to please a lot of people" ((in 4823 reviews)); "Poor management at my specific store (new people/supervisors were inexperienced or simply unwilling to help)" ((in 4451 reviews)); "Bad managers sometimes picked on me or withheld competition prizes from me after I won." ((in 2549 reviews)); "Little to no work life balance Unrealistic expectations around labor and metrics (do more with less mentality)" ((in 863 reviews)); "Poor upper management." ((in 772 reviews))

What are employees saying about Starbucks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Starbucks layoffs and their outlook for job security at Starbucks in 2026.

What are the top reviewed Starbucks locations?

Seattle , New York , Los Angeles , Chicago , Houston , San Diego , Dallas , San Francisco , Boston , Atlanta , Austin , Phoenix , Portland , Denver , Miami , San Jose , Las Vegas , Philadelphia , Orlando , Charlotte , Sacramento , San Antonio , Tampa , Indianapolis , Pittsburgh , Washington , Columbus , Saint Louis , Jacksonville , Nashville

Starbucks reviews

3.5

57% would recommend to a friend

(85,614 total reviews)

Brian Niccol

34% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (85,614 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews

4.0

Dec 30, 2010

They treat you well but expect it to be reciprocated!

Store manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, vacation, free stock, mgmt pay is good considering mgrs work about 40-45 hours a week which allows for work/life balance. Development and feedback are a focus so that expectations are always increasing. Customers are nice a majority of the time and you actually have some nice regulars.

Cons

Working with food and often participating in some dirty work/cleaning that is essential to store cleanliness. Very high Maintenance customers that occationally unleash undeserved verbal assault and throw tantrums. As a manager, Barista and Shift Supervisors do not get paid sufficiently for the demands placed upon them.

4.0

Dec 23, 2010

A good place to start, ethical and responsible company, but hit and miss management.

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

After 12 months you get better health-car benefits than most insurance company employees. Paid vacations. Free whole-bean coffee, and discounts. The job *can be fun.

Cons

Some managers will run you into the ground. You will generally do your work, plus the work of others just to keep the store moving. Limited support from management. Virtually no training or learning opportunities in leadership or management. Starbucks was very good about working with students, now they are becoming very inflexible. Students can't make schedule requests unless they have vacation hours to use. Which basically means you can't plan any time for family or school your first year there.

3.0

Dec 22, 2010

It was fun while it lasted, but this cow is giving up no more free milk.

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Besides the great benefits, Starbucks provided: a flexible work schedule while I was in college; a crash course in business management after I gained my BA and decided to move the corporate ladder. Most of all I am appreciative of both the personal and business relationships I gained while working for this company.

Cons

One of the main downsides of working at Starbucks is the inconsistencies which exist and only become more apparent as you move up within the company.

Viewing 84844 - 84846 of 85,614 Reviews

Jobs at Starbucks

barista - Store# 14152, STOCKER & PACIFIC

barista - Store# 06688, WILSHIRE & UNION

barista - Store# 06933, WILLOWBROOK MALL

Starbucks

Starbucks reviews

Company ratings over time

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Reviews by job title

They treat you well but expect it to be reciprocated!

A good place to start, ethical and responsible company, but hit and miss management.

It was fun while it lasted, but this cow is giving up no more free milk.

Jobs at Starbucks

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