Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,672 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      86K reviews
      5.0
      Jul 21, 2014

      great learning environment

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefit package. great people to work with. gain valuable customer service experience. get sales experience without pressure

      Cons

      deal with difficult customers at times. heavy workload depends on location.

      3.0
      Jul 21, 2014

      "Partner" experience varies from store to store

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Side benefits are great: - Free drinks half hour before, on breaks and after work - Weekly partner "markout" (take-home) coffee and tea benefit once per week - Global 30%-40% discount at all company operated brands - Coupons when a new promotion cycle starts (Summer 1, Summer 2) - Shifts are closer to 8 hours rather then 5-6 hour shifts at other part time places - Additional paid breaks that other part time places don't give - Paycheck deductible full coverage health insurance plan if you work 30+ hours a week - Able to work at multiple stores for extra hours - Tuition program - have not used yet but the benefit ($500/semester) is doubled compared to my previous job - Receive a portion of pooled tips weekly - If the store gets roughly $150 tips for the week and you work 35-40 hrs of the 450 labor hours you get $10-15 in cash.

      Cons

      Minimum wage to start, maybe $1-2 per hour extra if you stay awhile. Entirely dependent on reviews from your Store Manager (SM) Standing for extended periods Cleaning the floors including lifting heavy mats as a pre-closer (task I hate the most) Cracked, peeling hands due to constant hand washing and dish washing Abusive and impatient customers who order over complicated drinks - if your in a hurry keep it simple! Deep cleaning in order to get the best score on the QASA (Quality Assurance Starbucks Audit) Repetitive tasks - Register, Making drinks, cleaning Business levels can be very erratic Some stores have to clean washrooms and drive thru, mall locations always have a line of no less than 15 people Raises gaps might not be maintained when minimum wage periodically increases - tenured employees end up making the same as new hires

      Viewing 84877 - 84879 of 85,672 Reviews
      Related searches: Starbucks jobs | Starbucks salaries | Starbucks benefits | Starbucks interviews | Starbucks conversations
      ReviewsStarbucks reviews

      Glassdoor has 91,406 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.