Starbucks reviews

3.5

57% would recommend to a friend

(85,663 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
May 24, 2014

Well managed company.

Recommend
CEO approval
Business Outlook

Pros

Great benefits for full time employees, stock perks, free coffee/tea. Good training, positive work enviornment for the most part, depending on management.

Cons

Can be very busy and understaffed. Management at my store was abysmal and would not take responsibility for mistakes.

2.0
May 24, 2014

Think carefully about it

Recommend
CEO approval
Business Outlook

Pros

Salary over minimum wage, benefits.

Cons

The company is just thinking merely to its own profit, they can reduce staff to save money but then you'll be expected to work more hours and with not enough staff on the store. Litres of milk thrown away every day in each shop. Shifts and double shifts hours continously changing. New products and personalised drinks could send you mad. And then you discover that they didn't pay taxes.

4.0
May 24, 2014

Barista

Recommend
CEO approval
Business Outlook

Pros

- free coffee - flexible hours - pretty chill/easy for a minimum wage job

Cons

- have to be super peppy all the time - customer is always right...even when they're not (but this is like any customer-service business)

Viewing 84901 - 84903 of 85,663 Reviews

Glassdoor has 91,396 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.