Starbucks reviews

3.5

57% would recommend to a friend

(85,630 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Feb 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Starbucks offers incredible benefits to employees meeting a minimum number of quarterly hours worked. The work place is dynamic and most partners are encouraging and fun to interact with!

Cons

Once you commit to a certain availability, it sometimes is challenging to switch that quickly if another obligation comes up suddenly. Sometime it feels like there is no visible consequences to partners who are inconsistent with attendance and upholding Starbucks standards.

4.0
Feb 2, 2014

Greatest time ever!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, loved the fast pace. I was fortunate to have lots of training and understanding guidance. They worked around my college classes. Pay was ok, loved the bag of coffee or tea. Discounted food and free drinks on shift it's great!!!

Cons

Some staff could be rude when it became busy, like you were no longer allowed to be social to the customers. About 30% of the time costumers were rude while ordering like I should be able to read their minds.

4.0
Jan 30, 2014
Recommend
CEO approval
Business Outlook

Pros

This company really cares for their employees, offering things such as help with tuition. you receive one free pound of coffee or a tin of tea every week, and 30% off everything in store. Also not to mention free drinks for yourself within 30 minutes of working and on all your breaks! Starbucks also is very great with giving their staff much needed breaks!

Cons

The work is very difficult and extremely tiring at times, you would be doing very repetitive tasks so the breaks you receive are always much needed after a rush.

Viewing 84931 - 84933 of 85,630 Reviews

Glassdoor has 91,361 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.