Starbucks reviews

3.5

57% would recommend to a friend

(85,526 total reviews)
avatar

Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
5.0
Jun 29, 2010
Recommend
CEO approval
Business Outlook

Pros

-great environment -fun people -mostly great guests -get to know other people for a network -FREE coffee!! -uniform isn't hideous

Cons

-rude guests, but that is everywhere in retail/restaurants -changed managers 4 times in 4 years; stability would have been nice

4.0
Jun 29, 2010
Recommend
CEO approval
Business Outlook

Pros

-Positive work environment - Great benefits package - full health coverage with only 20 hours/ week or more - Good training program - They stress good customer service

Cons

- Employees have little control over scheduling shifts - I had at least one week of alternating 4am opening shifts and night shifts

4.0
Jun 29, 2010

good in general

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free coffee at work, employee discount

Cons

I was scheduled at 5:30am 4 days a week because of short staff.

Viewing 84949 - 84951 of 85,526 Reviews

Glassdoor has 91,248 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.