Starbucks reviews

3.5

57% would recommend to a friend

(85,615 total reviews)
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Brian Niccol

33% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Oct 2, 2013

fun initially; gets monotonous after a few months

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fun environment, coffee, get to chat with interesting customers

Cons

monotonous after awhile, have to do some dirty jobs like cleaning

4.0
Sep 30, 2013

Best and worst job

Recommend
CEO approval
Business Outlook

Pros

- benefits - little more than min wage - tips - free coffee and drinks

Cons

- busy depending on the location - janitorial duties for store upkeep - difficult customers

4.0
Sep 26, 2013

Barista

Recommend
CEO approval
Business Outlook

Pros

Amazing benefits even at part-time. Flexible hours. Free drinks while you work. There are some awesome people to work with and employment opportunities.

Cons

There are some not-so-nice people. But that's anywhere you go. Your freedom to express yourself through appearance is hindered. Limited piercings, no tattoos, your hair color must be a natural hair color, etc. This is my least favorite.

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Glassdoor has 91,342 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.