Starbucks reviews

3.5

57% would recommend to a friend

(85,607 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Aug 18, 2013

I'd like a Mocha Vodka Valium Latte....

Recommend
CEO approval
Business Outlook

Pros

Busy all the time Great atmosphere Benefits for part-time employees Free coffee/tea every week Discount

Cons

Constant turnover Lack of personality Not enough pay for such a busy work environment Safety regulations not always observed Uniform at your own cost

2.0
Aug 18, 2013

Politics Oriented

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people oriented culture with a great leader -Howard- and great partners a brand to fall in love with Great quality of coffee Internal promotions focused for the Retail sector

Cons

Unqualified people in key positions No assessment of General Managers of different countries Harrassment and Bulling in the international environment (non US) Favoritism. Joint Ventures treated differently not equally to Starbucks corp. partners.

2.0
Aug 4, 2013

Great perks, poor management

Recommend
CEO approval
Business Outlook

Pros

Benefits for part timer's, can be relaxed, great coworkers, regular customers are very nice, can be great if manager is accommodating to school schedule

Cons

Poor management and scheduling often leave Barista's under large amounts of stress, management disrespectful when you have an injury, ignorant customers, very wasteful

Viewing 84967 - 84969 of 85,607 Reviews

Glassdoor has 91,333 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.