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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,524 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      86K reviews
      1.0
      Jun 1, 2010

      Good Company, Low Pay, Tons of Work

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Respectful and polite, free product and merch. discount.

      Cons

      The hours are really crazy, the benefits are only good not great, and the payroll allocation is really low, and the pay is low comparitively. Truthfully, an SM position at Starbucks is really geared toward people that aren't experienced because of these factors.

      1.0
      May 27, 2010

      Don't work here. Ever.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits package, great customers, good lower-level co-workers.

      Cons

      Bottom of the barrel pay combined with high expectations; The entire company seems to be aimless now, unsure of whether it's a fast food chain or a cafe.

      3.0
      May 27, 2010

      Goal: To Be A Well-Oiled Machine

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The reason i applied was to take advantage of the ability to transfer stores when moving, the fantastic health benefits, and the flexibility. The free drinks while working (technically it's one free drink no more than 30 min before your shift, a drink on every break, and a drink no more than 30 min after your shift) are awesome. It makes opening the store at ungodly hours of the morning possible. The one free pound of coffee or box of tea every week is great, and because i didn't drink that much, i ended up being my dad's and my pastor's coffee supplier:) I established a lot of great relationships, especially at one store in particular. (in iowa) If you really are gung-ho about the company and want to move up, you are encouraged and put on a track to do so. Seeing friendly regulars is also fun. A female cop, who was almost a daily regular, become one of my dearest friends. :)

      Cons

      The biggest one is indicated in the title of my review: after a while, you realize that the company doesn't care as much about people as they say they do--the main concern is being the best well-oiled, efficient, money-generating machine it can be. Seeing everyday issues as a life-or-death situation obviously varies with the store:) At my favorite store in Iowa, where i have thousands of great memories, it was sad to watch the everyday stress on my manager's face (who was my age)----she did an AMAZING job with the store, and sales. We were the best store in the area, and were asked to train a couple other stores going up in town. But of course the district manager wasn't satisfied--kept pushing those numbers, pushing those numbers, pushing those numbers. I think the job is best when you stay a barista. That's who gets all the fun, and doesn't have to see the downside to the company. Also, as with any job in customer service, the hours can suck--be prepared to have to constantly readjust your sleep schedule! :)

      Viewing 84985 - 84987 of 85,524 Reviews
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      Glassdoor has 91,246 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.